Hi, I have a RBR50 with 3 additional satellites. Worked great with Comcast internet. Just moved and the new neighborhood as AT&T Fiber. I thought I would give it a try. AT&T hardware (router) is up and running. I can connect PC's / ios devices to it just fine. I was not able to get my RBR50 to connect at all. I tried IP Passthrough on the ATT device to no avail. I performed a factory reset on my RBR50 and am now completely stuck. I can't even get through the initial Orbi set up. I connect to the ORBI32 wifi with my phone. The Orbi app detects the RBR50 and attempts to set it up., However, it says to "check the ethernet cable" and won't let me proceed. I've tried three different cables across multiple ports on the ATT Router. At this point I don't see a way to get past the initial Orbi set up after the reset. I'd really appreciate any guidance on 1) getting past the initial set up and 2) how to get it working with ATT Fiber.
Just to be clear: If the AT&T box creally can be put into "IP pass-through" mode, then only one device can be connected to the AT&T.
If the Orbi router is factory reset (not just 'reset') and the WAN (yellow) port is connected to the AT&T router (with the AT&T router in its default mode), then this should happen:
The Orbi router should go through a 2-3 minute boot up sequence, with the ring light at the top 'blinking', and then 'fading', and finally turning blue.
There should be a new WiFi network matching the information on the router product label, i.e. the WiFi SSID should be ORBIxx and the WiFi password should match the product label.
At this point, there will be two WiFi networks in the house, one from AT&T and one from Orbi.
Devices connected directly to the AT&T box will get IP addresses from the AT&T box.
Devices connected to the Orbi will get IP addresses from the Orbi.
Every device should be able to reach the internet.
Notice there has been no mention of the Orbi 'app'.
If you want to change the SSID/password (perhaps so that a whole bunch of WiFi devices do not have to be reconfigured, then either connect a web browser tohttp://orbilogin.net (with credentials "admin" and "password") or connect a smartphone to the Orbi SSID and open the app.
Many customers would just "leave well alone" and stop here.
Others might decide to disable the AT&T WiFi (a pointless signal competing with their Orbi WiFi).
If all devices are connected to the Orbi (only the Orbi connected to AT&T), nearly everybody can just get on with life.
If you need one of the applications that is affected by Double NAT, then you have two choices:
Put the Orbi into Access Point (AP) mode, or
Put the AT&T into "pass-through" or "bridge" mode.
When it was connected to what? A modem? A modem+router?
> [...] The Orbi app [...]
I'd try using a web browser instead of any Netgear-supplied app.
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual (at least). Read. Look for "Use a web browser to access the router".
> [...] AT&T hardware (router) is up and running. [...]
Actual maker and model number? If it's configured as a (modem+)router, then you might want to configure the RBR50 as a wireless access point. Cascading multiple NAT routers can cause multiple problems. In the User Manual, look for "Use the router as a WiFi access point".
Check the LAN cable between the RBR and ATT router. CAT6 is recommended.
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellit
Hi, I have a RBR50 with 3 additional satellites. Worked great with Comcast internet. Just moved and the new neighborhood as AT&T Fiber. I thought I would give it a try. AT&T hardware (router) is up and running. I can connect PC's / ios devices to it just fine. I was not able to get my RBR50 to connect at all. I tried IP Passthrough on the ATT device to no avail. I performed a factory reset on my RBR50 and am now completely stuck. I can't even get through the initial Orbi set up. I connect to the ORBI32 wifi with my phone. The Orbi app detects the RBR50 and attempts to set it up., However, it says to "check the ethernet cable" and won't let me proceed. I've tried three different cables across multiple ports on the ATT Router. At this point I don't see a way to get past the initial Orbi set up after the reset. I'd really appreciate any guidance on 1) getting past the initial set up and 2) how to get it working with ATT Fiber.
This got me past the initial setup. Thank you. I tried AP mode and couldn't get it to work. Done for the night. Going to reset both att and orbi hw in the AM and try AP mode again.
Everything you stated was my understanding after this mornings research. However, I never could get the orbi or any device connected to the orbi to see the internet.
Worked great previously on Comcast with a cable modem. I'm past the initial set up now. Still struggling with getting the orbi to see the internet. Done for the night, resetting and trying again in the AM.
Work with the RBR first with out the RBS online. Leave them OFF.
I'd call up the ISP and see if they can help you with there modem. IP pass thru should work with the RBR in router mode. Don't use IP pass thru with the RBR in AP Mode.
Option 1 is not viable with the hardware att sent to me. I tried option 2(IP pass through) and option 3( AP mode) without success.
For IP pass through, I don't think the att device ever have the orbi an IP address. I tried dynamic IP PT, didn't work. I tried fixed IP PT and never saw the orbi as a device connected ( I did see my pc's and ios devices). I even hard coded the orbi Mac address to no avail.
I tried AP shortly before throwing in the towel. Plan to reset both devices in the AM and try again.
I have 3 satellites, but none of them are in play at this point. So square footage shouldn't matter. I'm just trying to get the rbr50 to work. I'll scale it out after that. Thanks
After wrestling with my rbr50 for over 10 hours yesterday, I gave up. I went out and bought a Ubiquiti Alien router and had it working with IP Pass through in less than 10 minutes.
