RBR50 v2 complete crashed

[rrojasf]

Hello, someone could help on that my router doesnt work at all. It not receive internet access from my provider router, I cant access to the router from the ORBI app and the power light is blinking ambar and green repedly.

Please any advice would be very welcome.

Best 

[plemans]

You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

[KevinLiT]

Hello rrojasf,

Please ensure that the ethernet cable is plugged into the correct ports on the RBR50 and the ISP's modem.

Follow the video link below for the correct Orbi installation process:

https://www.youtube.com/watch?v=s1UJPCanvr4

For additional installation information for your RBR50 please visit the link below:

https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf

(Page 17)

Let me know if this information was helpful!

Best,

Kevin

Community Team