The past week and a half I have had to do a “new setup” on my Orbi app. The WiFi works perfectly fine on all devices except my iPhone. I have to go to the Orbi app and do the “new setup” in order for the WiFi to work on my iPhone. Any suggestions on why this is happening? Here is a screen shot of what I get when I open the Orbi app.
In you wifi settings of your Iphone try and remove all the networks that are related to your orbi unit then try connecting the phone to the network again.
It did not help. The system works great, but anytime I open the app it is telling me that my network isn’t set up. Not sure if it is an iPhone thing or the app itself.
I am having this issue, due to the fact, that my satellite is connected via a ethernet backhaul. The Orbi app will only connect to the router, if my iPhone is wirelessly connected to the router, but not if connected to the satellite. This did work, when I had my satellite connected via a wireless backhaul.
