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Hi - I received an email from Netgear that there is a firmware upate for my RBR850. I have tried to update through the Orbi app (no firmware updates available at this time), through Chrome (no firmware updates available at this time) and manually (it fails).
It even says on the Netgear site, on their product page that 3.2.17.12 is the most recent firmware.
Welcome to the wonder world of Netgear firmware updates. Announcements from Netgear of new firmware, but "No new firmware available." My opinion is that I would wait until the Orbi firmware update page offers to install new firmware.
BUT... If you really, sincerely, (can't live without it), want to install 3.2.17.12, then these are the steps:
Welcome to the wonder world of Netgear firmware updates. Announcements from Netgear of new firmware, but "No new firmware available." My opinion is that I would wait until the Orbi firmware update page offers to install new firmware.
BUT... If you really, sincerely, (can't live without it), want to install 3.2.17.12, then these are the steps:
Hi - I received an email from Netgear that there is a firmware upate for my RBR850. I have tried to update through the Orbi app (no firmware updates available at this time), through Chrome (no firmware updates available at this time) and manually (it fails).
It even says on the Netgear site, on their product page that 3.2.17.12 is the most recent firmware.
FYI: I just manually updated my RBR750 + 2 x RBS750 to this version and it all appears to work fine.
BTW: This can be a little weird. When you update a satellite, you actually get a window that opens to that satellites web UI. After the update/reboot of that satellite, that web UI was unresponsive because the satellite had gotten a new IP address!
This happened only on 1 of 2 satellites (the 2nd one!) so was unexpected and a little disconcerting.
If your satellite web UI is unresponsive after the reboot, just close it and go back to the router web UI. Mine didn't update the display of the satellite firmware version right away, but after a couple of refreshes it caught up.
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
FYI: I just manually updated my RBR750 + 2 x RBS750 to this version and it all appears to work fine.
BTW: This can be a little weird. When you update a satellite, you actually get a window that opens to that satellites web UI. After the update/reboot of that satellite, that web UI was unresponsive because the satellite had gotten a new IP address!
This happened only on 1 of 2 satellites (the 2nd one!) so was unexpected and a little disconcerting.
If your satellite web UI is unresponsive after the reboot, just close it and go back to the router web UI. Mine didn't update the display of the satellite firmware version right away, but after a couple of refreshes it caught up.
What I don't understand is why Netgear would send me an email that an update is available, tell me where to go in the Orbi app to auto-update, only to find that there is no auto-update available. Poor communication on Netgear's part.
