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Re: WiFi Speed issue
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Re: WiFi Speed issue
@StuMcBill wrote:I don't have a huge amount to reconfigure if I factory reset, but it still fills me with dread, as I'd have a load of devices to reconnect (if I had the same SSID and password, would they need reconfigured?)
If I do the speedtest via the orbi menu item, it shows exactly what I'm paying for, but when connected via WiFi or cable its showing max 90Mb. Netflix speed test via Amazon Firestick shows 70Mb.
I've just downloaded an app called WiFi Sweetspots on iOS, which shows the speed I'm connected to the router, and its showing an average of 300.5Mbps?
Any further ideas?
Since you can get the expected speed via Orbi Menu and 300.5Mbps via Sweetspots App. It implies that there's a problem with Orbi itself. If you're running out of option, find a paper clip and stick into the back of Orbi until it blinks amber. Disconnect and power off all Satellites. Setup the Orbi from scratch and start testing it with default SSID and default settings.
Verify that your iPhone is connected to 5GHz and check its link rate via Orbi App. Open Orbi App and on the Devices, tab on iPhone icon, it should show a Link Rates of 866Mbps. Then try this again:
- Run speedtest via Orbi App
- Run speedtest via Sweetspots App
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Re: WiFi Speed issue
...and remove all LAN cables from Orbi LAN ports prior to setup/testing Orbi.
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Re: WiFi Speed issue
And, yes, when doing a factory reset, the new setup should have exactly the same WiFi name and password so that devices will connect automatically.
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Re: WiFi Speed issue
@CrimpOn wrote:
When I read the description of Sweetspots, it appears to be measuring the connection between iPhone and the WiFi router, and has nothing to do with the ISP connection.
...
Yes @CrimpOn, you're right about what Sweetspots App is all about. Also, your assumption about Sweetspots and ISP is also correct, but that's NOT what my previous post is about. In case it's still confusing, I'll try to clarify it here:
From @StuMcBill's test rerults, it's pretty clear that there's no issue going between Orbi <-> ISP (Orbi App Speedtest) and iPhone <-> Orbi WiFi (Sweetspots App), hence the issue could be internal to Orbi itself, which is the reason for the suggestion to go nuclear with paper clip reset.
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Re: WiFi Speed issue
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Re: WiFi Speed issue
I input the same SSID and password so everything connected again straight away. Still no difference.
Is it worth doing it again?
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Re: WiFi Speed issue
@StuMcBill wrote:
I already did the paper clip reset when I changed to AP mode and couldn’t access the web interface.
I input the same SSID and password so everything connected again straight away. Still no difference.
Is it worth doing it again?
It's one last thing to try before giving up on it. This time, do not change any config/settting, i.e., default and don't resuse the same SSID in order to prevent all clients from connecting other than your iPhone.
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Re: WiFi Speed issue
Just done it, still no change, nothing connected except my iPhone. Still getting anything between 18 and 60Mb download speed.
Going to try my nighthawk with DD-WRT installed, and my ISP provided router if I can find it, and see how that goes.
If I get my advertised speeds with those, I may just use them for the time being until mesh networking matures somewhat. I've seen that some other mesh wifi systems seem to struggle with PPPOE connections.
Cheers,
Stewart
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Re: WiFi Speed issue
It is as if the iPhone is stuck with 20MHz transfer. Can you check iPhone Link Rate?
If PPPoE is the issue, Orbi Menu speedtest will not go beyond 60Mbps either. If iPhone link rate is at 866Mpbs and still not able to get pass 60Mbps, I would RMA the Orib.
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Re: WiFi Speed issue
Is there anyway I can force it to 5Ghz?
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Re: WiFi Speed issue
@StuMcBill wrote:
Just checked and the iPhone link rate is 78mbps on 2.4Ghz.
Is there anyway I can force it to 5Ghz?
Nice!
Try to tell iPhone to forget the exisitng network. Disable 2.4Ghz broadcast on Orbi. Reconnect and verify to see if will connect to 5Ghz. If not, there's another option for force it to connect to 5GHz.
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Re: WiFi Speed issue
Getting 90 on speedtest.
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Re: WiFi Speed issue
That's better, but still at 2.4GHz. We need iPhone to connect to 5Ghz. Can you enable Guest Network and give it a different SSID than the main network to see if iPhone will switch to 5GHz?
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Re: WiFi Speed issue
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Re: WiFi Speed issue
Just leave 2.4GHz broadcast disabled for now.
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Re: WiFi Speed issue
Guest has its own 2.4GHz/5GHz broadcast, which is different than main network. The iPhone should connect to new Guest 5GHz SSID unless something is fishy with the iPhone. Just for good measure, can you reboot the iPhone too?
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Re: WiFi Speed issue
Just to note, I’ve already restored my old settings to my orbi so everything is connected again, barring the Ethernet kit.
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Re: WiFi Speed issue
You might want to hold off on all other clients for now until you can verify that you're able to get the expected speed from iPhone itself via 5GHz. Otherwise, it's going to be tricky...
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Re: WiFi Speed issue
Was going to say, the orbi is almost a year and a half old so may not be able to RMA it.
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Re: WiFi Speed issue
Stewart
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Re: WiFi Speed issue
If you have many 2.4GHz devices on the network, disable 20/40GHz coexisting so that Orbi can increase its link rate from 192Mbps to 400Mbps for 2.4GHz. I don't think your Orbi has gone bad given you can get 300Mbps with SweepSpots. Even if 5GHz radio is bad, you can still get that above 150Mbps with 2.4GHz by disabling 20/40GHz coexisting. Good Luck!
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Re: WiFi Speed issue
Here is my current wireless settings. Try to apply the same wireless settings to your Orbi when you try again tomorrow.
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Re: WiFi Speed issue
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Re: WiFi Speed issue
Turns out it was just the proximity to my printer that was causing the problem, must have been interfering.
Regardless, I've decided to go with eero now that its available in the UK!
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