Wired devices not routing: Orbi RBR50, RBS50

[DaveM1234]

Hello,

My Orbi mesh system suddenly stopped routing wired devices. I had an RBR50 with two satellites (RBS50 and RBS20) previously working well. Suddenly my wired devices stopped routing.

Current state: Factory reset all devices. RBR50 and RBS50 are configured and plugged in. I have a desktop in my basement wired into the RBS50.

- From the desktop, I can draw a dhcp ip address and I can ping the satellite, the lan side of my router ,as well as a laptop on wifi.

- The router "sees" the desktop and knows its IP address.

- I turned off "daisy chain" in advanced settings based on an Internet article I found.

- Firmware for both is v2.7.5.4

I need my desktop to connect to the internet from the basement. Any help on how to proceed is most appreciated.

https://www.reddit.com/r/orbi/comments/17s9073/wired_devices_not_routing_orbi_rbr50_rbs50/

[DaveM1234 · Accepted solution]

I solved it.  I am embarressed to say, I had a killswitch process running in the background.  I had to go in through the CLI and kill the process then I got right through.

Thanks for all of the help.

[CrimpOn]

Is the desktop computer the only device which does not have internet access?

Could you open a command window and report the information about the desktop DHCP assignment?

i.e. run ipconfig /all

for the Ethernet adapter, report:

IP Address

Subnet Mask

Gateway IP

DNS IP

[DaveM1234]

Hello,

Yes it's a desktop running Ubuntu 22.04.3 LTS

Ifconfig =

inet 192.168.3.4

netmask 255.255.255.0

broadcast 192.168.3.255

default route = 192.168.3.1

gateway = 192.168.3.1

arp -a

I can ping the

RBR50 3.1

RBS50 3.3

But  I *cannot* ping 3.2 which is the laptop connected to the wifi router that I am typing on now.

From the laptop I *can* ping

The router, satellite, and the desktop that won't route out.

No changes to desktop except I did turn the firewall off for trouble shooting. Normal rule set to deny incoming and allow outgoing.

[CrimpOn]

Thanks for the information.  What sort of computer is the laptop?

(Windows, for example, does  not respond to ICMP (ping) until told to do so.  Here's one article - of many.)

https://www.en-zdv.uni-mainz.de/allowing-icmp-ping-in-the-windows-firewall/ 

Have you tried to ping something outside the local network, such as Google DNS (8.8.8.8)?

[DaveM1234]

First, thank you for the assistance.

Laptop is Windows with McAffee Ultimate running.

Firewall is Windows Defender.  I enabled ICMP Echo requests:

But still no luck.

From the wired connection, I cannot ping any outside address, the external wan interface on the RBR50, or any internet FQDN or IP such as 8.8.8.8.

Router settings are:

Connected devices:

Thanks again for the assist.

[DaveM1234 · Accepted solution]

I solved it.  I am embarressed to say, I had a killswitch process running in the background.  I had to go in through the CLI and kill the process then I got right through.

Thanks for all of the help.

[CrimpOn]

Glad there was no issue with the Orbi.  I was totally stumped.