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yafai1's avatar
yafai1
Tutor
Aug 30, 2019

disable 2.4ghz on orbi

HELLO

 

latest softwear 2 orbs less than 30 feet apart signal strength good etc.

 

slight issues with the orbi currently,

 

1. 2.4ghz is enabled and i want to disable it

2. im finding that devices are not connecting to the closer orbi 

3. the setup is confusing

 

anyhelp will be aprechiated

 

 

24 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the size of your home? Sq Ft?

     

    30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. You can disable the 2.4G SSID broadcast here as well. Though it's only recommended to disable this temporarily and not long term.

     

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


    yafai1 wrote:

    HELLO

     

    latest softwear 2 orbs less than 30 feet apart signal strength good etc.

     

    slight issues with the orbi currently,

     

    1. 2.4ghz is enabled and i want to disable it

    2. im finding that devices are not connecting to the closer orbi 

    3. the setup is confusing

     

    anyhelp will be aprechiated

     

     


     

    • yafai1's avatar
      yafai1
      Tutor

      firmwear is V2.3.5.30

      thick walls around 2500sq feet

       

      both connect so far to each other blue light etc

       

      what connection etc i have no idea i cant even change them

       

      lots of wifi nearby (around 10 max)

       

       

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        IF you have wifi neighbors, might try setting some manual channels on 2.4Ghz. 

        If you disable the 2.4G SSID, let us know if this changes anything. 


        Having thick wall could be a factor as well. What is the distance between the router and satellite(s)?

         

  • Anonymous's avatar
    Anonymous

    1. 2.4ghz is enabled and i want to disable it

    I understand that this can be done in the settings/advance.....

     

     

    2. im finding that devices are not connecting to the closer orbi 

    3. the setup is confusing

     

    The firmware you're currently on has some known issues. -

     

    Was your system working well before the last update?

      • Anonymous's avatar
        Anonymous

        yafai1 wrote:

        just bought it 2 hours ago


        OK....you can try to troubleshoot it, but with the firmware you're running, you're best bet is to try and download/install earlier version.  Look for the download section here for your router/sats

  • Anonymous's avatar
    Anonymous

    yafai1 wrote:

    HELLO

     

    latest softwear 2 orbs less than 30 feet apart signal strength good etc.

     

    slight issues with the orbi currently,

     

    1. 2.4ghz is enabled and i want to disable it

     

     

    Did you ever mention WHY you want to disable the 2.4 band?

     

    Perhaps if you did, the fix would be much more evident.

     

     


     

    • yafai1's avatar
      yafai1
      Tutor
      Well smart arse it's in this thread read the **bleep**ing thing before u turn all smart on us. Tired of the same old dumb replies.
      • Anonymous's avatar
        Anonymous

        yafai1 wrote:
        Well smart arse it's in this thread read the **bleep**ing thing before u turn all smart on us. Tired of the same old dumb replies.

         

         

        2. im finding that devices are not connecting to the closer orbi .  

         If this is your reason.....it's NOT.  How devices connect is all about how the Orbi and the Mesh system works.  What's wrong with that?  If you're worried about SPEED, you're chasing rabbits.

         

        OBTW....we're all adults here.  You can use civil and respectable language.  Thanks

    • PittsSC1's avatar
      PittsSC1
      Initiate

      :smileyhappy:One might want do disable 2.4 GHz so they simply always use 5 GHz. :smileyhappy:  Is not that reason enough?

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        PittsSC1 wrote:

        One might want do disable 2.4 GHz so they simply always use 5 GHz.:  Is not that reason enough?


        Of course it's a good reason. Someone might want (a) to be unable to connect any of the "Internet of Things" devices that only support 2.4G, (b) to have their WiFi signal drop out when they wander too far for 5G to penetrate while 2.4G would keep them on-line.  Netgear could have made discussions like this unnecessary if they had simply added a check box, "Turn off radio" for each band. :smileylol: