orbi and draytek vigor 130 no internet

[moelygaer]

SO my orbi rbk50 is working fine with a cheap and cheerful dlink modem. THEN I decide to upgrade the modem to a draytek vigor 130 and no internet connection. Good support from draytek established I could get a connection to the internet from my laptop so the problem is with the orbi router, all have been rebooted etc etc any ideas out there?

cheers

chris jones

[DarrenM]

Have you tried to factory reset the unit by holding the reset button on the Orbi for 10+seconds then you will have to set up the orbi router again.

DarrenM

[moelygaer]

I tried this, hard reset the orbi with the new modem attached and it worked YAY

thanks for the help