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Re: orbi app not connecting via remote management (to two different remote routers)
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Today I tried to connect via remote management to two Orbi routers. I push "connect with remote management", and the two routers are showing up, but when I choose a router I get a screen saying WiFi Not Detected (with two buttons - Try Again and Connect Remotely). I logged into one of the routers using the ip address in a web browser and everything looked fine. Before today, I have used the Orbi app extensively and have not had a problem. App version 2.4.12.5, both Orbis are fw 2.3.5.30
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Hello Orbi Community,
Please be advised that we have been made aware of an issue with Remote Management functionality not working when using the Orbi or Nighthawk app. This issue should now be resolved. If you're still experiencing issues please send me or any of the other Community Team members a message.
Thank you,
Christian
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Re: orbi app not connecting via remote management (to two different remote routers)
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
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Re: orbi app not connecting via remote management (to two different remote routers)
Same issue on remote manegment via ios app
I can't find the thread on the app message baord
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Re: orbi app not connecting via remote management (to two different remote routers)
Post a new post if you don't see one.
@jamienbermy wrote:Same issue on remote manegment via ios app
I can't find the thread on the app message baord
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Re: orbi app not connecting via remote management (to two different remote routers)
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Re: orbi app not connecting via remote management (to two different remote routers)
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Re: orbi app not connecting via remote management (to two different remote routers)
You can select on the link and post there or make a new post over on the Orbi app forum.
Good Luck.
@Kenjimaru wrote:
Same issue here, cant find thread of the same issue
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Hello Orbi Community,
Please be advised that we have been made aware of an issue with Remote Management functionality not working when using the Orbi or Nighthawk app. This issue should now be resolved. If you're still experiencing issues please send me or any of the other Community Team members a message.
Thank you,
Christian
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