orbi satellite rbs50 led issue

[Donathon]

My  6 month oldorbi rbs50 setellite router led lights just started to keep coming on and cycling through the colors.  I dont remember this happening before  Things seem to work ok.  Is this normal?

Thanks

[DarrenM]

Hello Donathon

How often is it happening? is it mostly one color?

DarrenM

[Donathon]

lights seem to cycle between: none, blue, magenta

multiple times a day, 24/7.   However, I looked at the Orbi app when lites are on and it showes a satellite connected.

Donathon

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@DarrenM wrote:

Hello Donathon

How often is it happening? is it mostly one color?

DarrenM

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[DarrenM]

I would try to factory reset the satellite and then resync it see if that helps.

DarrenM

[Donathon]

Reset and still happening.  Frustrating part is I cant find a way to make a warranty claim. 

Any thoughts?

[DarrenM]

Hello Donathon

I have sent you a PM.

DarrenM

[Acdc2704]

I’m having the same issue as this. Any ideas?