//
× We are experiencing an outage with Chat Support, Knowledgebase Articles and guided assistance.
×

 Planned maintenance event for the NETGEAR Blog site that is scheduled to begin at 11 p.m PT on Friday 7/12/2019 lasting 1 hour. 

× We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
× NETGEAR Holiday Deal Guides for: Home Networking, Business Networking & Gaming!

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

NETGEAR ® COMMUNITY
  • Downloads
  • MyNETGEAR
  • Community
  • Support
  • Netgear
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Orbi WiFi System
  • /
  • Orbi
  • /
  • Fail to rename orbi satellite
Log In
Join Now
  • Community Home
  • Community Browser:
  • NETGEAR Website
  • Support
  • Downloads
  • MyNETGEAR
Log In
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Orbi WiFi System
  • /
  • Orbi
  • /
  • Fail to rename orbi satellite
  • Join Now
  • |
  • Log In
  • |
  • Help

Start a New Discussion

Discussion stats
  • 20 replies
  • ‎2019-03-10 06:33 AM
  • 1439 views
  • 0 kudos
  • 3 in conversation
    • JoeCymru
    • ekhalil
    • Jeremy_1208
Announcements

NETGEAR Holiday Deal Guides for: Home Networking, Business Networking & Gaming!

WiFi 6 Frequently Asked Questions

Check Out What's New With NETGEAR Armor!

Recap of National Cyber Security Awareness Month - #BeCyberSmart

Are You Safe From Online Threats? - Live Event

Cybersecurity & Tips for Protecting Your Home Network

The History & Future of WiFi - Infographic

What is WiFi 6? #NowAtNETGEAR

Do More This Summer with Orbi Voice

Top Contributors
User Count
FURRYe38
FURRYe38 Guru
45
CrimpOn
CrimpOn Master
42
VAJim
VAJim Mentor
20
wchp
wchp Luminary
7
michaelkenward
Guru michaelkenward Guru
7
See All
Orbi Mesh WiFi

Welcome to the Orbi Community


Smarten Up Your WiFi Click to Buy Orbi
Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
Highlighted
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 06:33 AM
‎2019-03-10 06:33 AM

Fail to rename orbi satellite

Recently I have purchased rbk20 and a rbk 40 for a better wifi coverage. Everthing works fine before this issue exists, I tried to rename the rbs 20 to ''parents-bedroom''.

Screenshot_2019-03-10 NETGEAR Router Orbi.png

However, in the menu of attached devices, it shows ''orbi satellite'' instead of ''parents-bedroom''. Does there any solution?

Screenshot_2019-03-10 NETGEAR Router Orbi(1).png

Solved! Go to Solution.

Model: RBK22| Orbi AC2200 Tri-band WiFi System
Message 1 of 21
Labels:
  • Installation
0 Kudos
Reply

Accepted Solutions
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-11 11:12 AM
‎2019-03-11 11:12 AM

Re: Fail to rename orbi satellite


@Jeremy_1208 wrote:

Tried and it shows my devices were connected to the main router(Rbr20). After that, I unplug the lan cable and it shows ''orbi satellite'' again.Man Frustrated


  • So when you had the Ethernet Backhaul the devices showed as wired to the Router? What type of devices do you have: wired or wireless, any difference between wired and wireless devices' behavior?
  • I guess you're still on Orbi SW 2.2.1.210. Can you please upgrade to next SW (2.3.0.28) and see if this will make improvement.

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

View solution in original post

Message 18 of 21
0 Kudos
Reply

All Replies
JoeCymru
JoeCymru Virtuoso
Virtuoso
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:00 AM
‎2019-03-10 07:00 AM

Re: Fail to rename orbi satellite

How are trying to rename them? Normally I would go to the web based gui and under attached devies click on the satellite, get the edit screen, rename, hit apply and all it good.

Message 2 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:03 AM
‎2019-03-10 07:03 AM

Re: Fail to rename orbi satellite

I tried what you have done, however, nothing change. Also, I factory reset my whoe wifi system but nothing change. Feeling sad about it.

Message 3 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:13 AM
‎2019-03-10 07:13 AM

Re: Fail to rename orbi satellite

I can't see the pictures that you posted. Can you please post them as attached files instead.

I had no problem to rename my satellite to "parents-bedroom". Do you happen to use the paranthesis with the name?

Is the link to the satellite working well which doing the change?

Namnlöst.png

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 4 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:23 AM
‎2019-03-10 07:23 AM

Re: Fail to rename orbi satellite

Thanks for your reply, here is the image file. Sorry for using the chinese version of the GUI. The link to satellite works fine in the renaming process. Althoughit it shows that I have renamed the orbi satellite, it show that my devices was connected to ''orbi satellite'' instead of ''Parents-Bedroom''

Message 5 of 21
螢幕截圖 2019-03-10 22.16.55.png ‏72 KB
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:24 AM
‎2019-03-10 07:24 AM

Re: Fail to rename orbi satellite

 
Message 6 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:33 AM
‎2019-03-10 07:33 AM

Re: Fail to rename orbi satellite

This is how I see the pictures that you post as pictures, I think it's waiting for a moderator to approve them:

Namnlöst.png

 

Please post them as attached files instead!

 

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 7 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:34 AM
‎2019-03-10 07:34 AM

Re: Fail to rename orbi satellite

Here's the photo, plesae take a look at it.

Message 8 of 21
螢幕截圖 2019-03-10 22.17.09.png ‏12 KB
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:40 AM
‎2019-03-10 07:40 AM

Re: Fail to rename orbi satellite

You mentioned that you did factory reset, have you done factory reset for the satellite? Most probably you could fix this by factory resetting the satellite (NOT the router please).

Otherwise if you want to go the "easy" Smiley Happy way, then please print the following parameters that will show what information the router has about your satellites:

  1. Enable telnet on the router (from the http://orbilogin.com/index.htm page of the web interface)
  2. telnet to router
  3. After loggin in, run the following print comands on the command line:
    1. root@RBR50:/# nvram show | grep sate_default_name[0-9]
    2. root@RBR50:/# config get satellite_online_num
    3. root@RBR50:/# nvram show | grep satellite[1-9]
    4. root@RBR50:/# nvram show | grep sate[1-3]
    5.  root@RBR50:/# nvram show | grep 'orbi_dev_name[1-3]='
    6. root@RBR50:~# cat /var/current_satellite_list

    7. root@RBR50:~# cat satellite_mac_list

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 9 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 07:46 AM
‎2019-03-10 07:46 AM

Re: Fail to rename orbi satellite

I have factory reset the satellite. Can you show the process? Many thanks!

Message 10 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 09:06 AM
‎2019-03-10 09:06 AM

Re: Fail to rename orbi satellite


@Jeremy_1208 wrote:

I have factory reset the satellite. Can you show the process? Many thanks!


  • From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
  • Enter admin as user name and your router’s management password
  • Tick "Enable Telnet" option
  • Use Telnet from a computer attached to Orbi to connect to your Router telnet 192.168.1.1 and enter admin and the same password that you used to login to Orbi
  • Enter the commands above and paste them here please.

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 11 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 09:38 AM
‎2019-03-10 09:38 AM

Re: Fail to rename orbi satellite

Please let me know if anything is not clear...

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 12 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 09:41 AM
‎2019-03-10 09:41 AM

Re: Fail to rename orbi satellite

The instruction is clear but I am not good at using command so... Maybe I just ignore this issue...
Message 13 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 09:45 AM
‎2019-03-10 09:45 AM

Re: Fail to rename orbi satellite

Ok, please try the following:

  1. Try to change the name to something simple like "Testing", apply the change then change again to another name try "Master Bedroom". Please test this and see what happens. Please do this from the web GUI not from the Orbi app.
  2. If this does not work, then please try to -temporarily- connect the satellite to the router by LAN cable, when you see that the connection changes to "wired", then make the name changes, and see if this will make through this time.

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 14 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 09:50 AM
‎2019-03-10 09:50 AM

Re: Fail to rename orbi satellite

Tried. Issue still exists.
Message 15 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-10 10:28 AM
‎2019-03-10 10:28 AM

Re: Fail to rename orbi satellite


@Jeremy_1208 wrote:
Tried. Issue still exists.

Have you also tried the cable method above? Smiley Happy

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 16 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-11 05:29 AM
‎2019-03-11 05:29 AM

Re: Fail to rename orbi satellite

Tried and it shows my devices were connected to the main router(Rbr20). After that, I unplug the lan cable and it shows ''orbi satellite'' again.Man Frustrated

Message 17 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-11 11:12 AM
‎2019-03-11 11:12 AM

Re: Fail to rename orbi satellite


@Jeremy_1208 wrote:

Tried and it shows my devices were connected to the main router(Rbr20). After that, I unplug the lan cable and it shows ''orbi satellite'' again.Man Frustrated


  • So when you had the Ethernet Backhaul the devices showed as wired to the Router? What type of devices do you have: wired or wireless, any difference between wired and wireless devices' behavior?
  • I guess you're still on Orbi SW 2.2.1.210. Can you please upgrade to next SW (2.3.0.28) and see if this will make improvement.

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

View solution in original post

Message 18 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-11 05:24 PM
‎2019-03-11 05:24 PM

Re: Fail to rename orbi satellite

Let me makes it clear, if I wire connected my rbs to rbk20, it shows all my devices is wire connected to the rbr20 no matter I am using wifi or not.

 

On the other hand, I am still on Orbi SW 2.2.1.210 and it is because if I check software update through Web GUI or the orbi app, it shows I am on the latest version. Should I manually update the firmware and what is the sequence of the update process? satellite first or the main router first?

Message 19 of 21
0 Kudos
Reply
Jeremy_1208
Jeremy_1208 Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-12 06:11 AM
‎2019-03-12 06:11 AM

Re: Fail to rename orbi satellite

Just manually updated to the latest firmware and reboot the router. Everything works fine and it shows''Parents-Bedroom'' again. Hope this firmware will be the stable one. Many thanks!

Message 20 of 21
0 Kudos
Reply
ekhalil
ekhalil Master
Master
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-03-12 07:12 AM
‎2019-03-12 07:12 AM

Re: Fail to rename orbi satellite


@Jeremy_1208 wrote:

Just manually updated to the latest firmware and reboot the router. Everything works fine and it shows''Parents-Bedroom'' again. Hope this firmware will be the stable one. Many thanks!


That's great to know. Yes, I also hope that the new software will work as it should. So far I find it very good and stable.

Good luck!

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

Message 21 of 21
0 Kudos
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
Need More Help?
  • Contact Support
  • About Us
  • Investor Relations
  • Contact us
  • Careers
  • Sign Up
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)

© 1996-2019 NETGEAR®