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Forum Discussion

leohamel's avatar
Apr 15, 2022

GC728XP is not working after power outage

HI all 

I have this GC728XP switch1, its working great except when the power goes out it will not work 

you can only see the led on but nothing is connected like there is no switch 

the log is not showing anything or maybe i dont know where to look

any ideas?

thanks in advanced 

 

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    leohamel,

     

    Is the GC728XP directly connected to an AC power outlet?  


    What is the current firmware version of the GC728XP?  If ever its not yet the latest version, I advise you to update it.  The latest GC728XP firmware is v1.0.5.35 and you can download it here.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • leohamel's avatar
      leohamel
      Tutor

      its connected directly to power outlet yes

      FW is 1.0.5.22

       

      the thing is, this switch is connected to another switch via trunk port

      when we restart them both or the power goes off for both, this switch will not connect to the trunk unless we restart it again

      it could be some setting on the trunk ports?

      will update the FW tonight 

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