GS105Ev2 switch admin page automatically logout issue

[dicksonwsau]

OS: Win 11

I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?

[FURRYe38 · Accepted solution]

I"ve seen chrome do odd things. Why I don't use it for any network device management processing. Especially FW updates. 

[dicksonwsau]

Hi @FURRYe38 , can u help?

[FURRYe38]

I recently got a couple of GS108Ts in. Use same mangement SW. Though I also use Windows10. Haven't see this issue yet. I'll check Windows 11 soon.

Can you access the switchs web page directly using the IP address of the switch in a web browser? 

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@dicksonwsau wrote:

OS: Win 11

I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?

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[FURRYe38]

Just checking Windows 11 here with MS Edge, it logs into the GS switch fine using it's IP address. I don't have the SW installed on this PC though.

[schumaku]

Base OS for the browser does unlikely cause any major issues with the simple Web UI. 

Operating the switch on a current firmware version as available from https://www.netgear.com/support/product/gs105ev2#download ?

Any problems with running the ubiquitous Windows Update - Windows 11 and the browser are uo2date? 

I don't expect the modern Microsoft Edge browser is cumbersome - to similar to the very reliable Chrome. Tried an alternate Web browser?

Please post a screenshot of the Switch Information page shown after the login.

[schumaku]

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@FURRYe38 wrote:

Can you access the switchs web page directly using the IP address of the switch in a web browser? 

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The NETGEAR Switch Discovery Tool (NSDT) does - when clicking on the [Admin Page] button - call the defined system default Web browser, and opens the LAN switch IP address.

[FURRYe38]

I can also get to the switch web page directly with it's IP address with out the SW. 

[dicksonwsau]

Thx for your reply.

For your information, both window OS and switch's firmware are up to date. I can also access the admin page via Edge, as it is not the default browser, via direct IP. Following is the screen cap:

And you know what, it wroks fine on Edge: no more kicked-out from it when i press any of the buttons. Looks like it is an issue with my Chrome....interesting:

[FURRYe38 · Accepted solution]

I"ve seen chrome do odd things. Why I don't use it for any network device management processing. Especially FW updates. 

[schumaku]

Very untypical, one of the most reliable and trusted browser. Even Microsoft jumped the train and does deploy the Chroimum based "modern" Edge for a while now ...

Try to reset your Chrome browser to the default -> https://support.google.com/chrome/answer/3296214?hl=en