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Forum Discussion
WAX620 - clients dropping and rejoining constantly - can't connect with iOS
Hello Hope to get some help, as I'm at the end of my tether. My WAX620 hasn't been working properly for over a month and seems to be getting worse. It's got to the point now where I genuinely fee...
So, it turns out I was unlucky and I had two issues at the same time.
The issue with the Virgin Hub has been worked around by putting it from router mode to modem mode. I've then installed an EdgeRouter X to use as my router. Everything DHCP related is resolved.
I was then immediately able to connect to my WAX620. All my devices connected, all looked great.
Then, 2 days ago my WAX620 disconnected all clients. I rebooted, and they all came back. This is the difference from when I had the Virgin Hub issue - this fixes it.
Tonight, it's happened again. I'm going to not reboot it until the morning to see if it "fixes" itself but I've lost all connections.
Does anyone know how I can get logs so I can post them here and get some insight (no pun intended) into what is causing the issue?
The issue with the Virgin Hub has been worked around by putting it from router mode to modem mode. I've then installed an EdgeRouter X to use as my router. Everything DHCP related is resolved.
I was then immediately able to connect to my WAX620. All my devices connected, all looked great.
Then, 2 days ago my WAX620 disconnected all clients. I rebooted, and they all came back. This is the difference from when I had the Virgin Hub issue - this fixes it.
Tonight, it's happened again. I'm going to not reboot it until the morning to see if it "fixes" itself but I've lost all connections.
Does anyone know how I can get logs so I can post them here and get some insight (no pun intended) into what is causing the issue?
I’ve got three wax620s in my house, all wired in, s no mesh enabled
I upgraded my VMO2 hub to hub 5 (from 4) and since then I’m having a night mare with items disconnecting. And overall signal being poor
Based on your experience, does putting hub in modem mode help? Have you had any other breakthroughs?
Richardglasgow wrote:
I’ve got three wax620s in my house, all wired in, s no mesh enabled
I upgraded my VMO2 hub to hub 5 (from 4) and since then I’m having a night mare with items disconnecting. And overall signal being poor
The wired WAX620 or the associated clients are disconnecting?
Have carefully defined the 2.4 and 5 GHz channels on all WAX620 as well as on the VMO2 HUB 5? Operating multiple access points in the same area can (and will) cause issues if using overlapping channels.
On the 2.4 GHz band, in the European and UK regulatory area, only there channels can be used independently: 1, 7, and 13 and only if not exceeding 20 MHz bandwidth per channel, read you have to avoid automatic 20/40 MHz bandwidth setting.
On the 5 GHz band select channels where you have 80 MHz available for each access point, fixed 80 MHz or dynamic 20/40/80 MHz configs are ok. Consult the https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_(802.11a/h/n/ac/ax) table to find which channels can be used as base for 80 MHz wide operations.
Richardglasgow wrote:
Based on your experience, does putting hub in modem mode help? Have you had any other breakthroughs?
Which device would handle the any2one NAT and routing if going to switch the one-and-only router to modem mode?
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