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Re: ReadyCloud won't turn on.
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Hi
I have a ReadyNas pro 6 (RNDP6310) upgraded to OS6 (FW 6.4.1).OS6 works completely fine except 1 thing if i try to enable ReadyCloud it promts me to the message "The ReadyDrop-service isn't supported anymore since 6.2.0, .....". The device itself tells me that Readycloud is connected and i can discover the device but In ReadyCLOUD the device shows under Discover but is offline on the main page.
I already tried a factory reset, rebooting it multiple times, checked the cables and tried to turn it off and on again 🙂 .
Every time I try and toggle ReadyCLOUD it comes up with a ReadyDROP warning, saying service depreciated.
In my local network i can acces the shares without any problem and the nas works as it should. Because we're on the road allot for our clients i need a handy wayto acces the nas remotely. I tried using a "back door" using ftp and a FTP network driveprogram but thats not the cleanest way in my eyes. Any advice on my problem or how to use an alternative ?
Grateful for any advice.
Thanks,
Pieter-Jan
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The serial number has been programmed into your unit now.
Please check if ReadyCLOUD will turn on.
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Re: ReadyCloud won't turn on.
After further investigation and looking around the forum for people with the same issue i maybe found the problem. As discussed here
He got the same issue and got a mismatch in serial numbers. After looking at my device and my configuration i noticed that the OS and the device have different serialnumbers asswell.
Is this the only issue or are there more problems at play ?
Thanks,
Pieter-Jan
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Re: ReadyCloud won't turn on.
Hi Synergie,
You're right that this problem is similar to the link that you mentioned. Kindly pm @Skywalker about this problem and hopefully it will be resolved soon.
Kind regards,
BrianL
NETGEAR Community Team
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Re: ReadyCloud won't turn on.
I have sent you a PM. I can fix the serial number on the unit to match what is on the label.
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The serial number has been programmed into your unit now.
Please check if ReadyCLOUD will turn on.
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Re: ReadyCloud won't turn on.
Hello,
ReadyNAS 102
I've got the exact same issue when I updated at the ver. 6.4.1:
- ReadyCloud won't turn on
- The Serial #'s (webpage / label) are different.
before the update ReadyCloud was working fine, I could reach my NAS from everywherre by mobile app or any pc.
Thanks in advance.
Massimo
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Re: ReadyCloud won't turn on.
Hi Max-Maas,
Welcome to the community!
Send @mdgm-ntgr a PM and he'll surely help you with this one.
Kind regards,
BrianL
NETGEAR Community Team
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Re: ReadyCloud won't turn on.
Please update to ReadyNASOS 6.4.2-T72 (Beta 2)
I have sent you a PM with further information I require.