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Forum Discussion
Jorayh73
Apr 21, 2017Aspirant
RN102 no longer working with ReadyCloud.
Firmware is 6.6.1 and the problem is that I can't access the NAS through the cloud. It once work fine and for about a year no problem. I have set it back up the way it did work before and sti...
- Apr 25, 2017
I have it working now.....don't know what I did but I did follow everything in this last posting and it's working now.
Thank you
Jorayh73
Apr 21, 2017Aspirant
I here are two of the pictures and I'm sure that I have reconnected it. Maybe I missed something.
JennC
Apr 21, 2017NETGEAR Employee Retired
Hello Jorayh73,
What do you see when you click Home? This should show the shares of your NAS. Manage tab is where you will see the ReadyCloud users you have added.
Regards,
- Jorayh73Apr 21, 2017Aspirant
In the Shares tab I see the folder that I want and it shows my admin and cloud account to the left of it.
- JennCApr 21, 2017NETGEAR Employee Retired
Hello Jorayh73,
From what I understand is you are not able to access your NAS via ReadyCloud portal. Looking at the screenshots you sent, I saw on the first image that your NAS is detected on the ReadyCloud portal, so I asked what you see under Home tab as this should show you the shares of the NAS, and when you click Manage tab, you should see the ReadyCloud users you have invited. Is this what you see? Because if yes then you are able to access the NAS via ReadyCloud. If you want to get to the admin page remotely, you should be using ReadyCloud desktop app, but if you are just locally getting to the admin page, it is much better to use http://<LAN IP of the NAS>/admin (ex: http://192.168.5.1/admin).
Correct me if I'm wrong please.
Regards,
- Jorayh73Apr 21, 2017Aspirant
Ok please see images.....because I believe I have everything that you stated.
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