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Forum Discussion
Dieselngas
Nov 20, 2017Follower
ReadyCloud V1.16 - Online (vpn Disconnected)
Hi All, I have had a recurring issue with the Desktop App not being able to connect when working remotely to my Home network. Windows 7 32bit Desktop App V1.16 ReadyNAS 102 with 6.8.0 Firmware ...
Strathberry
Apr 18, 2018Aspirant
Good morning team,
I am having exactly the same issue here.
Firmware on our ReadyNAS is 6.9.3
ReadyCloud App on the MacBook client machine is 1.6
We have other machines that are currently remotely connected so I don't assume it is an issue with the NAS.
Any ideas?
Kindly,
Teo
Retired_Member
Apr 20, 2018To get VPN connection,ReadyCLOUD client should active VPN network interface correctly and obtain a 5.*.*.* IP address.
How to check if there is 5.*.*.* IP address after login ReadyCLOUD client
Windows
go to Network Connection window,right click on Leaf Networks Adapter,properties.
Mac OSX
Open terminal and execute command "ifconfig -a" to check if there is a tap0 interface activated.
Changing DNS is worth a try to fix VPN disconnected issue.you can try Google DNS(8.8.8.8).
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