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Forum Discussion
fondy
Apr 17, 2017Tutor
ReadyNAS Ultra 4 and defect HD
Hi I have four Seagate st2000dl003-9vt166 2TB in my ReadyNAS Ultra 4, and one of these is dead. These Seagate disks can not be found no more. Can I use another Segate 2TB disk, example Seagate ...
- Apr 17, 2017
We'd recommend checking the compatibility list. On the compatibility list page you'd select Legacy then Ultra 4
fondy
Apr 19, 2017Tutor
I have this Raid config:
StephenB
Apr 19, 2017Guru - Experienced User
disk 2 is also marked as spare.
If you have backup (or are ok with data loss), the the simplest answer is to do a factory reset, rebuild the NAS, and restore the data from the backup.
If you have no backup, then you probably should contact paid support (my.netgear.com). Per-incident support might be enough, though this might need data recovery (which is expensive).
You could also try something like ReclaiMe on your own - also expensive, but you should be able to see what can be recovered before you buy.
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