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Tutor

Oct 19, 2020

Solved

Unable to access PLEX media files - Permission issue

I'm trying to compress or ZIP plexmedia files from the NAS so that they can be moved to a new server. However, the operation continues to fail due to "permissions" errors, saying I don't have permission to create a copy or compressed file.

See the location of the file below (as viewed from my Windows PC).

Is there a setting in the NAS that I have overlooked to permit me to do this? I've never had problems accessing, reading, writing, copying, or deleting file from the NAS before.

StephenB
Oct 24, 2020
Great.

19 Replies

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herbg
Tutor
Oct 19, 2020
Sorry, wrong file attached. Here is the correct one.
- StephenB
  Guru - Experienced User
  Oct 19, 2020
  I think the problem is that it is owned by root (and is in the root group).
  
  It might be easier (and faster) to use ssh for this:
  
  # zip -r plexmediaserver.zip plexmediaserver
  
  Then change the owner/group and permissions of final zip file.
  - herbg
    Tutor
    Oct 19, 2020
    That sounds good but I'm a total novice when it comes to Linux. Can you explain how to do this with "SSH" ... whatever that is?
    
    Thank you,
    Herb...