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herbg's avatar
herbg
Tutor
Oct 19, 2020
Solved

Unable to access PLEX media files - Permission issue

I'm trying to compress or ZIP plexmedia files from the NAS so that they can be moved to a new server.  However, the operation continues to fail due to "permissions" errors, saying I don't have permission to create a copy or compressed file.

See the location of the file below (as viewed from my Windows PC).

Is there a setting in the NAS that I have overlooked to permit me to do this?  I've never had problems accessing, reading, writing, copying, or deleting file from the NAS before.


19 Replies

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  • Sorry, wrong file attached.  Here is the correct one.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      I think the problem is that it is owned by root (and is in the root group).

       

      It might be easier (and faster) to use ssh for this:

      # zip -r plexmediaserver.zip plexmediaserver

      Then change the owner/group and permissions of final zip file.

      • herbg's avatar
        herbg
        Tutor

        That sounds good but I'm a total novice when it comes to Linux.  Can you explain how to do this with "SSH" ... whatever that is?

        Thank you,
        Herb...

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