Hi,I have a ReadyNAS Duo v2, RAIDiator 5.3.6 firmware.I went to the web admin page for my ReadyNas, and enabled readyremote and readydrop. I also installed the latest windows client. I then successfully created a remote user, which I can login with at https://readydrop.netgear.com. ReadyDrop also installed successfully. Now, when I log in to the web at https://readydrop.netgear.com, I can create a folder, but I dont see it anywhere on the readynas? I also do not see any of my shares? It also only asks me to login as the web readyremote user i created. But how do i control what access to the shares this user has? I thought that I would be asked for an actual readynas users credentials? I have exactly the same experience with readydrop locally. When I open the readydrop folder on my pc, I can create new files on it, but they do not show in the readynas, and I also do not see any of my shares in the local readydrop folder? config issue: When readydrop installs, it asks me "where do you want your share folder" and suggests user\documents\ .. i changed that to user\readydrop .. but once installed it seems to have used neither, and when i click "open folder" from the readydrop icon in the task bar, the location that open is \appdata\local\microsoft....network shortcuts\ready nas shares .. is there any way to manange this? this enormous path will cause me problems with some software that i use...I have been through the documentation, but really nothing is documented except just install and add a user.. other than that the guides are for the old frontview versions and not the latest..any help would be great,thanks,Paul

please read my question before posting links to instructional videos, these have nothing to do with the question and assume that I have not looked for the answer in other posts, or investigated the problem at all before I asked, your profile says "Expert". Also, the bump from frebob had nothing to do with my question either, that is a totally different problem than the one I was experiencing. thanks, Paul

ReadyDROP files are stored in /c/.readydrop (that is a hidden folder on data volume C) on the ReadyNAS.As for the issue with where the files are stored on your PC hopefully they can reproduce that and fix it in a future update to the software.Users granted access to your NAS over ReadyNAS Remote can access your ReadyDROP.To access ordinary shares via ReadyNAS Remote they would need to login to ReadyNAS Remote using a ReadyNAS Remote account, then to connect to your NAS they'd need LAN credentials for your NAS (i.e. in the Dashboard click Configure, go to Security, add a User etc.) or for you to have guest access enabled for your shares. On a PC they'd use CIFS/SMB and on a Mac they could use that or perhaps AFP (if that's enabled).

thanks for your reply mdgm. That cleared up some misunderstanding that I had. I thought that ready drop was a way to access and upload content on my existing shares via web or file system. But what it appears to be, is simply a way to copy files up to the root of the c drive on the nas, and then share those same files, but drop/remote is and has nothing to do with the existing shares that you set up on your lan.So anything I copy up, I would then have to copy to my shares when I got home if I wanted them to exist on my NAS LAN shares?Users granted access to your NAS over ReadyNAS Remote can access your ReadyDROP... Thanks, this is what I understood, what I was asking was: Is there a way that this readynas remote user can see your existing nas shares over readydrop or remote? (but I understand the answer is no now, as it works in a different way than expected, it is simply a way to upload and access a special folder.. Having said all this, I was sure that I had read other users talking of accessing thier media shares remotely, and not via ssh or some other addon..thanks again,Paul

They can access ordinary shares over ReadyNAS Remote with the conditions I gave above.Yes http://www.readynas.com/remote is out of date and doesn't refer to the Dashboard.However some of it is still accurate e.g Step 3 on that page refers to accessing NAS shares via ReadyNAS Remote.ReadyDROP allows files you add on your PC to the ReadyDROP folder to automatically be synced to your NAS and vice versa. Whereas files saved to your ordinary shares via ReadyNAS Remote would just be on your NAS (unless you keep another copy on your PC).

Thanks, what is confusing me is that I do not see any of my shares when I login with this user. I have created the same user in security on the dashboard. Also, I have guest enabled on my media share.. So what I was expecting, is that on remote or in the drop folder, I would see existing shares, and then when I clicked them, depending on permissions, I would either have access, or be asked for readynas credentials to access the share. However, when I login to remote or drop, I do not, and have never seen any of my shares, no matter what permissions I have set on them. All my shares have SMB enabled, and they are all configured with different permissions. I have previously added my remote user as a readynas user. I even created a test share with guest access and gave the remote user access but it still didnt show up..

ReadyNas Remote and Drop Nothing Works

11 Replies

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felbus
Aspirant
Oct 27, 2012
please read my question before posting links to instructional videos, these have nothing to do with the question and assume that I have not looked for the answer in other posts, or investigated the problem at all before I asked, your profile says "Expert". Also, the bump from frebob had nothing to do with my question either, that is a totally different problem than the one I was experiencing. thanks, Paul
mdgm-ntgr
NETGEAR Employee Retired
Oct 27, 2012
ReadyDROP files are stored in /c/.readydrop (that is a hidden folder on data volume C) on the ReadyNAS.

As for the issue with where the files are stored on your PC hopefully they can reproduce that and fix it in a future update to the software.

Users granted access to your NAS over ReadyNAS Remote can access your ReadyDROP.

To access ordinary shares via ReadyNAS Remote they would need to login to ReadyNAS Remote using a ReadyNAS Remote account, then to connect to your NAS they'd need LAN credentials for your NAS (i.e. in the Dashboard click Configure, go to Security, add a User etc.) or for you to have guest access enabled for your shares. On a PC they'd use CIFS/SMB and on a Mac they could use that or perhaps AFP (if that's enabled).
felbus
Aspirant
Oct 27, 2012
thanks for your reply mdgm.

That cleared up some misunderstanding that I had. I thought that ready drop was a way to access and upload content on my existing shares via web or file system. But what it appears to be, is simply a way to copy files up to the root of the c drive on the nas, and then share those same files, but drop/remote is and has nothing to do with the existing shares that you set up on your lan.

So anything I copy up, I would then have to copy to my shares when I got home if I wanted them to exist on my NAS LAN shares?

Users granted access to your NAS over ReadyNAS Remote can access your ReadyDROP... Thanks, this is what I understood, what I was asking was: Is there a way that this readynas remote user can see your existing nas shares over readydrop or remote? (but I understand the answer is no now, as it works in a different way than expected, it is simply a way to upload and access a special folder..

Having said all this, I was sure that I had read other users talking of accessing thier media shares remotely, and not via ssh or some other addon..

thanks again,

Paul
mdgm-ntgr
NETGEAR Employee Retired
Oct 27, 2012
They can access ordinary shares over ReadyNAS Remote with the conditions I gave above.

Yes http://www.readynas.com/remote is out of date and doesn't refer to the Dashboard.

However some of it is still accurate e.g Step 3 on that page refers to accessing NAS shares via ReadyNAS Remote.

ReadyDROP allows files you add on your PC to the ReadyDROP folder to automatically be synced to your NAS and vice versa. Whereas files saved to your ordinary shares via ReadyNAS Remote would just be on your NAS (unless you keep another copy on your PC).
felbus
Aspirant
Oct 27, 2012
Thanks, what is confusing me is that I do not see any of my shares when I login with this user. I have created the same user in security on the dashboard. Also, I have guest enabled on my media share..

So what I was expecting, is that on remote or in the drop folder, I would see existing shares, and then when I clicked them, depending on permissions, I would either have access, or be asked for readynas credentials to access the share. However, when I login to remote or drop, I do not, and have never seen any of my shares, no matter what permissions I have set on them. All my shares have SMB enabled, and they are all configured with different permissions. I have previously added my remote user as a readynas user. I even created a test share with guest access and gave the remote user access but it still didnt show up..
mdgm-ntgr
NETGEAR Employee Retired
Oct 27, 2012
Thinking again I think the Remote client might have changed a bit.

If it's the same as on Mac OS X you should see options to connect to your Shares, Manage the NAS (i.e. access web-admin interface) and to ReadyDROP. You'd need to use the Shares option to connect to ordinary shares on your NAS. This is done via right-clicking the ReadyNAS Remote icon in the tray on Windows.
felbus
Aspirant
Oct 27, 2012
If it helps, another problem I am now experiencing is that when i login at https://readydrop.netgear.com or on the iphone app, although it says "connected as user" (and have tested those credentials over at readynas.remote login), both will not connect and show me anything.. Iphone says failed to connect, and readydrop webpage just constantly refreshes..
mdgm-ntgr
NETGEAR Employee Retired
Oct 27, 2012
Looks like ReadyDROP isn't working at the moment but ReadyNAS Remote is working for me.
felbus
Aspirant
Oct 27, 2012
re the mac comment, i am running an imac as well and that has the same issue.. although I was looking at web access more than the readydrop file access.. I will try that again, thanks..
felbus
Aspirant
Oct 27, 2012
ok, thanks for letting me know, ill give it another try later. I was more interested in getting the web interface working so that I could access it on work pc's where I am contracting, I wouldnt want to install readydrop on those for obvous reasons.. Ill give it another go later, thanks again for your help..