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Forum Discussion
Solved
'Management service is offline' after 6.7.4 upgrade
I inadvertantly kicked off the firmware update to 6.7.4, and now although my RN314 has rebooted, and the display cycles between displaying ReadyNAS 314 6.7.4 and displaying the current state...
You may have run into an issue fixed by 6.7.5 Beta 1
You could download the firmware update and install it via https://ip.address.of.nas/fwbroker
nativevml wrote:
I have critical data on the drives so I cant afford a reset.
Then the first step is to back that data up right away.
After that, likely the fastest way to get this resolved is to use paid netgear support (my.netgear.com). There is a per-incident support option that gets you one hour of support time.
Does https://nas-ip-address/fwbroker respond? Use the real NAS IP of course.
Hey Stephen,
yes that does respond.
nativevml wrote:
yes that does respond.
Good. Try installing 6.7.5 using that interface. There are some fixes that might apply (though it is not guaranteed) https://kb.netgear.com/000038857/ReadyNAS-OS-6-Software-Version-6-7-5
Unzip the download, and only install the img file.
I sent my Logs to Marty, should I wait for his response first?
:smileyvery-happy:
StephenB wrote:
nativevml wrote:yes that does respond.
Good. Try installing 6.7.5 using that interface. There are some fixes that might apply (though it is not guaranteed) https://kb.netgear.com/000038857/ReadyNAS-OS-6-Software-Version-6-7-5
Unzip the download, and only install the img file.
DUDE!!! I did the https://x.x.x.x/fwbroker and it worked!!!! thank you to Marty_M and StephenB and mdgm-ntgr :smileyvery-happy:
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