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Forum Discussion
gpearson9
Aug 22, 2016Aspirant
ReadyNAS backup alert messages not showing errors
I have a backup job configured to copy files from my ReadyNAS unit to a Windows based backup server. It routinely fails on some files because some of our users are on OSX and use invalid Windows characters in the file names, so it can't copy those files to the backup server.
I'm basicaly trying to get the backup alert email to tell me what files it is failing on, but I can't seem to do that. I set the job to send 'status and errors', but that didn't show any files. I also tried 'full backup logs', but that only lists the files that successfully copied and not the errors which is not useful at all. The only way I can grab the list of bad files (and give the users a list to re-name) is to log into the ReadyNAS and view the logs in the GUI.
Is there any way around this, or is this just the way it works right now? Any chance of that changing? This is an RN3138 on 6.5.1 by the way.
4 Replies
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- BrianL2NETGEAR Employee Retired
Hi gpearson9,
Have you downloaded the logs that's in a zip format? You can check the backup copy log to know which files were and weren't copied on your backup job.
Hope this helps!
Kind regards,
BrianL
NETGEAR Community Team- gpearson9Aspirant
Yeah that is what I usually do to find the files that failed. I was just wondering if it was possible to get the failed files to appear directly in the error email like the successfully copied files do. It is much easier to inform non-IT personel of an issue with a file they created by forwarding an email instead of having to dig into the logs and copy/paste the list.
- JennCNETGEAR Employee Retired
Hi gpearson9,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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