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Retrospect "Waiting for Media" backing up to ReadyNAS
I've been using Retrospect on my Windows PC for years. I'm currently at Retrospect 10.5 on Win10 x64. I recently bought my 3rd ReadyNAS, with all three in service. (An NV+, an Ultra 4, and now a 2...
Retrospect silently worked the other night, so I wanted to post an update. As I mentioned much earlier in this thread, I found a setting that let me connect as a different user.
In Retrospect 10.5 for Windows, it's here...
Configure -> Backup Sets
Select the backup set you are having issues with, then Properties, then the "Members" tab, then Properties again...
You should see a setting for Automatic Login..., where you can set a username and password.
I'm not sure, yet, if the username/password has to match anything. When I went back to check the settings so I could document it here, I realized I'd mistyped the username, yet it silently worked. Just for fun, I just now tried removing the password, and I should know tomorrow or the next day if it needs that. I suspect not, since my ReadyNAS is configured for anonymous read/write access.
bhpowell wrote:Thank you for the response. I'm not using a mapped drive; I'm using a UNC path to a folder on the ReadyNAS.
I also don't have a batch script to start Retrospect--it schedules itself--so it wouldn't be easy to add a NET USE command, I think.
And yes, the reason I'm using Retrospect is because I started using it (a much older version) when it came with one of my earlier ReadyNAS systems.
It is unlikely that Retrospect "schedules itself". It is much more likely that it created a task in Windows Task Scheduler that does that. While you may not have created it, you can modify it.
I don't know of any way to log in as or otherwise add credentials to the "System" account outside of a Domain environment. But now that you have changed it to run under your credentials, you can add the necessary NAS credentials to your account if the problem persists. If your account is as an administrator, then local asset access shouldn't be an issue. But if your account is limited, you may not have access to everything you want backed up.
I have a standalone PC; I'm not running as part of a larger workgroup or domain.
Retrospect scheduled tasks are not scheduled through the Task Scheduler. Retrospect has a service named retrorun.exe, which runs as the SYSTEM user, and it is responsible for starting scheduled Retrospect tasks. I do not know how the "connect as" setting works--whether it changes the ownership of the Retrospect subtask, or if it just changes how the Retrospect subtask connects to the UNC fileshare. (Nor have I shown that it even works.)
Can you explain more about how I would use the Credential Manager to add Retrospect's access to the UNC share? I've never run this program, and I suspect it would mean adding a "Windows Credential" that is one of "Certificate-based", "Generic", or "Other Items".
One followup question: Since Retrospect is working fine connecting to the older ReadyNAS devices, should I see an existing credential that makes them work? Where would I see that?
Thanks for your help.
Oh, I guess you are running the version that does the "continuous" backups. Yeah, that probably has it's own scheduler running in the background.
To access the Windows Credentials Manager, go to the Start button and type in "cred". That should be enough for "Credentials manager" to show as an option, so double-click it. Buut you can't see of add credentials for user "System". Are you sure you didn't just have anonymous access turned on for the old backup share?
I wasn't clear at the beginning that I have anonymous access set to read/write for all three ReadyNAS devices, not just the 214.
I found the credential manager; I'm just trying to figure out how to use it. Do I add a "Windows Credential", with the name of my ReadyNAS as the address, username "system", and no password?
Retrospect isn't doing "continuous" backups; rather, it is set to back up each of my three hard drives on different days of the week.
If you have the share set for anonymous access, then I'm not sure that credentials are your problem. But, yes, just add a Windows credential for the NAS.
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