Cant register product (AC1200-R6220) WiFi router)

[akemag]

Hello!

I´ve tried to register my new router (AC1200), but get a "This Serial number has already been registered in our system by a support representative"

Other products i bought went fine to register here.

It would be nice if someone from Netgear, or anyone could solve this for me.

Thanks

[akemag · Accepted solution]

This is now resolved with the help from Elaine and the Netgear staff. Very happy with the fast excellent service!

Magnus

[ElaineM]

Hi @akemag,

When and where did you purchase the device? 

Feel free to PM me the Serial Number of the router and your Customer ID number.

[akemag · Accepted solution]

This is now resolved with the help from Elaine and the Netgear staff. Very happy with the fast excellent service!

Magnus