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Invalid Device Name error when adding an Addresss Reservation

ChrisMK
Aspirant

Invalid Device Name error when adding an Addresss Reservation

I have two devices in my Address Reservation List which were added a long time ago.

I want to add some more to the list but I get an "Invalid Device Name" error message when clicking Apply.

This happens when I either add the details manually or from the list of connected devices.

Significantly, I even get the same error message when I click apply with just the two exisiting devices listed.

 

I updated the firmware to v1.0.10 this afternoon (from 1.0.6) which may or may not be an issue.

Any thoughts?

 

Model: WNDR4000|N750 Wireless Dual Band Gigabit Router|EOL
Message 1 of 9

Accepted Solutions
antinode
Guru

Re: Invalid Device Name error when adding an Addresss Reservation

> I'm sorry you think I'm incapable of adding three pieces of
> information, [...]

   You over-estimate your ability to discern what I think.  And my
ability to guess what you actually did from descriptions like "add the
details".  Hence, my questions about what you actually did.

> reservelist.jpg

   Ok, but that doesn't show anything about the info which you supplied
for an "Add" operation.  (Also, there's no good reason to hide your

private LAN addresses.)

   With my weak psychic powers, I can't tell from here, but if you
really are putting in valid/harmless values for the "IP Address", "MAC
Address", and "Device Name", and the "Add" operation fails, then you'd
seem to have either bad firmware or scrambled settings (which could
confuse otherwise-working firmware).

   The usual procedure in such cases is to reset the router, and
reconfigure it manually.  You can try to save some work by saving
settings, resetting, and restoring the saved settings.  If that works,
then you're happy.  If it fails, then you still need to try manual
reconfiguration (after another reset), because the saved settings could
have been corrupt.

   When all that fails, you can try older firmware versions, to see when
things went wrong.

View solution in original post

Message 5 of 9

All Replies
antinode
Guru

Re: Invalid Device Name error when adding an Addresss Reservation

> I want to add some more to the list but I get an "Invalid Device Name"
> error message when clicking Apply.

   What did you specify as a "Device Name"?  More generally, what,
exactly, did you do?  Which values did you put into which boxes?  Did
you see the "Device Name:" box after "IP Address" and "MAC Address"?

> This happens when I either add the details manually or from the list
> of connected devices.

   Which "the details"?  As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.

> Significantly, I even get the same error message when I click apply
> with just the two exisiting devices listed.

   If you said "Apply" without filling in any of the information
required for a new reservation, then I would not call that failure
significant.  (Expected is what I'd call it.)

   Scroll down?


> I updated the firmware to v1.0.10 this afternoon (from 1.0.6) which
> may or may not be an issue.

   Those don't look like actual firmware versions, but I'm betting more
on user error than on a firmware problem.

Message 2 of 9
ChrisMK
Aspirant

Re: Invalid Device Name error when adding an Addresss Reservation

I'm sorry you think I'm incapable of adding three pieces of information, particularly when they can be selected and added automatically from the Connected devices list, which eliminates any so called user error.

And as I pointed out, the error occurs even with the existing reserved devices in place.

 

However, you were correct re the firmware - it is 1.0.2.10

Message 3 of 9
ChrisMK
Aspirant

Re: Invalid Device Name error when adding an Addresss Reservation

The error message

Message 4 of 9
antinode
Guru

Re: Invalid Device Name error when adding an Addresss Reservation

> I'm sorry you think I'm incapable of adding three pieces of
> information, [...]

   You over-estimate your ability to discern what I think.  And my
ability to guess what you actually did from descriptions like "add the
details".  Hence, my questions about what you actually did.

> reservelist.jpg

   Ok, but that doesn't show anything about the info which you supplied
for an "Add" operation.  (Also, there's no good reason to hide your

private LAN addresses.)

   With my weak psychic powers, I can't tell from here, but if you
really are putting in valid/harmless values for the "IP Address", "MAC
Address", and "Device Name", and the "Add" operation fails, then you'd
seem to have either bad firmware or scrambled settings (which could
confuse otherwise-working firmware).

   The usual procedure in such cases is to reset the router, and
reconfigure it manually.  You can try to save some work by saving
settings, resetting, and restoring the saved settings.  If that works,
then you're happy.  If it fails, then you still need to try manual
reconfiguration (after another reset), because the saved settings could
have been corrupt.

   When all that fails, you can try older firmware versions, to see when
things went wrong.

Message 5 of 9
ChrisMK
Aspirant

Re: Invalid Device Name error when adding an Addresss Reservation


@antinodewrote:

>   You over-estimate your ability to discern what I think.  And my
>   ability to guess what you actually did from descriptions like "add the
>   details".  Hence, my questions about what you actually did.

 

The details are obvious. And the question of the problem being more likely user error is negated by my comment that I also added the address automatically. Even I can select a option and click add then apply!

> reservelist.jpg

>   Ok, but that doesn't show anything about the info which you supplied
>   for an "Add" operation.  (Also, there's no good reason to hide your

>   private LAN addresses.)

Yes it does. That's the information that is about to be applied. And, as I pointed out, both those devices which have been previously added both now also fail.


>   With my weak psychic powers, I can't tell from here, but if you
>   really are putting in valid/harmless values for the "IP Address", "MAC
>   Address", and "Device Name",

Yes you can, from the screenshot, but again this is largely irrelevant since I also used the automatic process where the details are copied from the attached devices list.

 

> and the "Add" operation fails, then you'd
> seem to have either bad firmware or scrambled settings (which could
> confuse otherwise-working firmware).

> The usual procedure in such cases is to reset the router, and
> reconfigure it manually.  You can try to save some work by saving
> settings, resetting, and restoring the saved settings.  If that works,
> then you're happy.  If it fails, then you still need to try manual
> reconfiguration (after another reset), because the saved settings could
> have been corrupt.

> When all that fails, you can try older firmware versions, to see when
> things went wrong.

 

That seems an excellent way forward. Thank you.
Happy Easter!

 

 


 

Message 6 of 9
ChrisMK
Aspirant

Re: Invalid Device Name error when adding an Addresss Reservation

@Case850

 

Thank you.

That certainly looks like better management.

I'll give it a go.

Message 7 of 9
antinode
Guru

Re: Invalid Device Name error when adding an Addresss Reservation

> The details are obvious. [...]

   No, they're not.  And what seems obvious to one of us may not seem
obvious to the other.  (Which ought to be obvious to anyone.)  In a
forum like this, assuming anything about what someone else is seeing or
doing is more likely to lead to time- and effort-wasting
misunderstandings than anything.  Which is why it helps to provide
accurate, detailed descriptions of actions and observations, rather than
vague descriptions or interpretations.  (A Web search for keywords like
"desk set assume" could lead to an educational experience.)


> Fixed/Static IP addresses need to be outside the DHCP pool, [...]

   I don't know if anyone has proved that reserved (dynamic) addresses
_need_ to be outside the DHCP pool, but actual static addresses
certainly do.  If the DHCP server is sufficiently clever, then it
shouldn't matter whether reserved addresses are inside or outside the
pool.  In any case, it's safe and prudent to keep all the fixed
addresses outside the pool.

Message 8 of 9
ChrisMK
Aspirant

Re: Invalid Device Name error when adding an Addresss Reservation

Good grief!

Anyway, a reset solved the issue and I changed the DHCP range.

It all looks a lot neater!

And I've added the necessary reserved devices successfully.

So thank you both.

 

Message 9 of 9
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