R220 failing to upgrade

[wfc3]

My Router (R6220) is currently running on firmware V1.1.0.64_1.0.1.  I am trying to upgrade to the current (V1.1.0.68) and it consistently fails.  It goes through the motions of upgrading, but instead of completing the upgrade, the router just hangs and I have to power cycle it.

Does anyone have any suggestions  on how I can upgrade?

thanks for the help

Bill

[michaelkenward · Accepted solution]

How are you doing the update? With the browser interface or with a download.

There is support for the R6220 somewhere at the end of this link:

>>> R6220 | Product | Support | NETGEAR <<<

It might be easiest to read and follow the release notes for the new firmware:

R6220 Firmware Version 1.1.0.68 | Answer | NETGEAR Support

If that fails, you could try a factory reset of the router before you apply the upgrade. And if possible use a wired connection to the router. That reduces the risk of a wifi failure disrupting the process and leaving you with broken firmware.

[michaelkenward · Accepted solution]

How are you doing the update? With the browser interface or with a download.

There is support for the R6220 somewhere at the end of this link:

>>> R6220 | Product | Support | NETGEAR <<<

It might be easiest to read and follow the release notes for the new firmware:

R6220 Firmware Version 1.1.0.68 | Answer | NETGEAR Support

If that fails, you could try a factory reset of the router before you apply the upgrade. And if possible use a wired connection to the router. That reduces the risk of a wifi failure disrupting the process and leaving you with broken firmware.