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Orbi WiFi 7 RBE973
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Setup RBR850 PPPoE

Jclayson
Follower

Setup RBR850 PPPoE

I am having difficulty setting up my Orbi router RBR850. I have a FTTP connection and the ORBI router is connected by Ethernet cable to the ONT. I need to set up PPPoE which requires a username and password, however, I do not have this, and on the PPPoE settings for my previous Linksys router this was blank.

Any ideas how I might resolve this?

Many Thanks!

Message 1 of 2
antinode
Guru

Re: Setup RBR850 PPPoE

> [...] I need to set up PPPoE

 

   Says who?

 

> [...] which requires a username and password, [...]

 

   It would, I'd expect.

 

> [...] however, I do not have this, and on the PPPoE settings for my
> previous Linksys router this was blank.

 

   If you didn't use PPPoE with a previous router, and you don't have
the credentials, then my guess would be that you shouldn't use PPPoE
with your new router.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Specify Your Internet Settings", and, in particular, "Specify an
Internet connection without a login".


   In any case, your (unspecified) ISP should be able to tell you what
the right configuration is, even if they're unwilling/unable to provide
the Netgear-specific how-to details.

Message 2 of 2
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