Wifi 2.4Ghz very slow on my R6250 Router

[hennrike]

Last week I bought a R6250 Wifi Router, and I have problems with 2.4Gb wifi connections. They are too slow.

I have 300 Mb (download) and 30 Mb (upload) with my ISP provider. With 5Ghz Wifi connection I have more than 200Mb for download and 30 Mb for upload, but with 2.4Gb Wifi connection I have 15/20 Mb for downloading and only 1-5 MB for uploading. With my old 2Ghz wifi connection I had 35/40 Mb for donwloading and 20/30 MB for uploading.

I'm using speedtest app on mobile devices to do the speed tests.

The firmware version is V1.0.4.2_10.1.10.

Can anyone help me with this problem? Any recommendation?

[hennrike · Accepted solution]

Hi Dexter,

Last night I did only a few tests.

I've changed the wifi channel to value 1, and the results seems to be better: donwload speed between 25 and 42 MB and upload speed between 20 and 30 MB.

I'll continue some days with this configuration.

Regards

[DexterJB]

Hi @hennrike,

1. Do all wireless devices that connect to the 2.4GHz experience the issue?

2. Have you tried resetting the router? If not, you may refer to the link below for the steps.

http://kb.netgear.com/app/answers/detail/a_id/9665

3. Have you tried changing the wireless channel?

http://kb.netgear.com/app/answers/detail/a_id/23783

Regards,

Dexter

Community Team

[hennrike]

Thanks Dexter,

I respond you:

1: Yes, all devices experience the same issue with the 2.4GHz. I've been testing with a Huawei P8 Lite, Moto G First Generation, and iPhone 6

2: No, I have no try resetting the router. I'll try tonight

3: No, the wirless channel is in auto mode. I'll try change the channel tonight.

Regards

[DexterJB]

Hi @hennrike,

Please keep us posted on the results.

Regards,

Dexter

Community Team

[hennrike · Accepted solution]

Hi Dexter,

Last night I did only a few tests.

I've changed the wifi channel to value 1, and the results seems to be better: donwload speed between 25 and 42 MB and upload speed between 20 and 30 MB.

I'll continue some days with this configuration.

Regards