Wired Backhaul is not working since some points(RBR20+2 of RBS20)

[shinsangeun]

I have used RBR20 and 2 of RBS20 and I set up wired backhaul and had no issue at all.

However, since about 2-3 weeks ago, internetet was not working and I noticed that one of satellite's color became purple in orbi app-when I checked it in 192.168.1.1 admin windows, its status was good, but internet was not working.

Since that day, I unwired backhaul for both satellite, and now everything is fine.

BUT I want wired backhaul for stronger network, but it suddenly stop working.

I tried switching cable and switches, but nothing solved yet.

What do you think the problem I have?

Attached is the screenshot when I wired backhaul to one of my satellite.

[plemans]

What switch do you have it connected to? 

If you direct wire the satellite to the router, does it work?

What modem/gateway do you have? 

What firmware is on the router? And the satellites?

[shinsangeun]

I am using D-Link unmanaged switch.

I didn't test direct wire the satellite to the router.

I am using Motorola cable modem provided by Spectrum.

Firmware version is 2.5.1.16 which is the lastest one as of now.

Again, it had been working without any issue, but suddenly happened.

[plemans]

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@shinsangeun wrote:

I am using D-Link unmanaged switch.---which one?

I didn't test direct wire the satellite to the router.---try this to ensure its not a switch issue. 

I am using Motorola cable modem provided by Spectrum.---which one?

Firmware version is 2.5.1.16 which is the lastest one as of now.---its not actually. 

https://www.netgear.com/support/product/RBS20.aspx#download

https://www.netgear.com/support/product/RBr20.aspx#download

make sure to update the satellites first. 

Again, it had been working without any issue, but suddenly happened.---so check things like cables, switches that it potentially could be. 

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