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Forum Discussion
XDRich
Feb 15, 2017Guide
STP Leak using Broadcast packet 01:80:c2:00:00:1c
Netgear Support, Please take note that the community and several customers have discovered a possible flaw in your STP implementation that causes CPU panic and circular broadcasts that disable sw...
- Jun 07, 2017
LarryV and to others,
Since a firmware fix is not yet available, the MAC ACL workaround can be used as described on the article below:
Regards,
DaneA
NETGEAR Communtiy Team
RedTechie
Mar 13, 2017Aspirant
Retired_Member, I'm not sure what DUTs are? I'm assuming thats a technical name for a switch? I'm confused as I thought a previous post mentioned that Engineering was able to reproduce the issue?
1. My three GS752TXS's are on FW v6.1.0.27 and boot vB6.1.0.1. My XS712T's are all at FW v6.1.0.34 and boot vB6.1.0.3
2. I don't know... I noticed ALL status lights on all the switches blanking WAY faster than they do normally and the fact that the AP was only responding to a single ping every 1min with constant heartbeat signal misses to the controller. Other than that everything else was working fine (including Switch GUIs). I only found the issue when I turned on wireshark after noticing the abnormally fast blinking lights.
3. No, my switche's Web GUI always worked even durring the issue.
4. When I follow those steps to get the logs on any of my switches I get an Error 404 when i hit apply to download (upload, is what its called in the Gui) the logs.
Retired_Member
Mar 13, 2017Hi @RedTechie and @elderone,
Very appreciate for the information providing, our development team are working on it and will provide the fixing soon.
- LaurentMaMar 27, 2017NETGEAR Expert
Hi RedTechie
We have worked on this issue with top priority, warm thanks to all contributors (tech support file exports, configuration file exports etc..) on this post.
Yes we have internal new software releases for M4100, M5300, M6100, M7100 Managed Switches and for FS728TPv2, GS728TS/TPS, GS752TS/TPS, S3300 and XS708T/XS716T Smart Switches that are in the process of heavy validation testing before web posting. We will come back here asap to deliver more precise expected public release ETA on the above.
For M4200, M4300 Managed Switches and for all other impacted Smart Switches, we are working hard on the fix as I speak.
Regards,
- LaurentMaApr 18, 2017NETGEAR Expert
Our initial firmware rollup fixing this issue is mostly done, after testing/validation and internal processes for publishing online. Please download new firmware and plan for maintenance window / upgrade at your convenience.
For instance GS752TXS firmware version 6.1.0.36 and XS712T same version 6.1.0.36
Thanks for all your inputs regarding this issue, it was instrumental for NETGEAR team.
Regards,
- adinstrumentsApr 18, 2017Aspirant
LaurentMa, did you have an ETA on the new firmware for the GS752TS that resolves this issue?
Thanks :)
- LaurentMaApr 18, 2017NETGEAR Expert
Checking on this! The new firmware isn't online yet despite it was ready alongside others. I will come back asap on this.
Regards,
- LaurentMaApr 19, 2017NETGEAR Expert
OK we have the internal patch for GS728TS/GS752TS/GS728TPS/GS752TPS but the code is being merged with another urgent fix for imminent maintenance release. The ETA will be in one week from now for web publishing.
Regards,
- adinstrumentsApr 19, 2017Aspirant
- LaurentMaMay 22, 2017NETGEAR Expert
I just wanted to provide final update on this very important topic, all maintenance releases fixing the issue were published on http://downloadcenter.netgear.com/
Smart Managed Switches:
- FS728TPv2: 5.0.2.46
- GS728/752TS/TPSB: 5.3.0.31
- GS748Tv4, GS7xxT, GS1xxT, FS752TP, GS510TP: 5.4.2.30
- GS752TXS, XS712T: 6.1.0.36.
- GS716Tv3/GS724Tv4/GS748Tv5: 6.3.1.17
- S3300, XS708T/XS716T: 6.6.1.7
- GS418TPP, GS510TLP/GS510TPP: 6.6.2.7
Regards,
- elderoneMay 22, 2017Aspirant
What about fixed firmware for GSM7248v2 and M7100-24X switches?
- LaurentMaMay 23, 2017NETGEAR Expert
Hi elderone
Technical validation and QA took longer for denser products like Fully Managed Switches and we expect to see final maintenance releases published before the end of this week. For now there are in e-room accessible by our Technical Support teams, so please don't hesitate to contact them and request the new firmware in advance:
Fully Managed Switches:
- M4100 like your GSM7248v2: 10.0.2.25
- M5300, M6100, M7100 like your XSM7224 : 11.0.0.29
Regards,
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