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Re: Device undetected after computer wakeup
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Device undetected after computer wakeup
Recently, after going to use my desktop after waking the computer up from sleep, my A6210 will be undetected. The only way I have found to fix it is to unplug the antenna from the docking base on my desk and replug it in. My computer "reinstalls" and then connects to my network no problem. But every. single. time. I wake up my computer, it does this. If the computer was completely off, the device is recognized upon startup so there is something wrong with it not waking up. I have checked my power settings and made sure the "allow this computer to put this device to sleep" box is not checked so I am kinda at a loss here. Drivers are up to date, I also installed the Genie just to be safe and it still isn't working.
Windows 10
Netgear Driver version 5.1.29.0
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Re: Device undetected after computer wakeup
I have the same problem. This also occurs on some restarts, but happens every time the PC resumes from sleep. The only solution is to unplug the adapter and plug it back in. Depending on where the device is located this can be a nuisance. I'm guessing since this doesn't keep the device from functioning - it is more of an extreme annoyance that it doesn't work properly - this is probably why Netgear is ignoring this problem.
I have also checked power settings to ensure that Windows is not powering off USB devices and that wireless adapters are set to max performance.
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Re: Device undetected after computer wakeup
Hi All,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
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Re: Device undetected after computer wakeup
I thought I had made it clear in my post that I tried this solution. Apologies if I hadn't. This does has no effect on my issue. When resuming from sleep the device is still unresponsive.
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Re: Device undetected after computer wakeup
Hi itsjustfrank,
Have you tried it on a different computer?
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Re: Device undetected after computer wakeup
Same issue here. I bought it over a month ago, and every time I wake my computer, there's no internet, and it gives a code that the device couldn't start. The only solution is restart, which defeats the purpose of the sleep function on Windows 10.
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