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Forum Discussion
bobba84
Apr 03, 2018Luminary
BUG in 6.9.3 FIRMWARE
Hi Netgear, Aside from my unresolved (for more than a year) issue (here), I would like to report a bug in the latest firmware. When the UPS check box under email alerts is unticked, I still r...
bobba84
Apr 10, 2018Luminary
Thanks for the update. Hopefully the next verison is better.
As for my UPS, it doesn't have this issue when connected to anything else. At least if the above is sorted I won't get emails everyday :)
I appreciate your help.
Bobby.
Amidala
Apr 11, 2018NETGEAR Employee Retired
I checked in the system log, your UPS is EATON 5S 700, it's a pity that I don't have this model. I used American Power Conversion, Smart-UPS 1000 , but I couldn't reproduce it. As you said, I disabled “UPS”check box and then I don't have any ups issues in the system log or email. I'd like to ask you about your specific steps.
- bobba84Apr 11, 2018Luminary
I didn't say the bug is that I have issues, the bug is that my issues are emailed to me even though I have unticked the UPS notification box.
- StephenBApr 11, 2018Guru - Experienced User
bobba84 wrote:
I didn't say the bug is that I have issues, the bug is that my issues are emailed to me even though I have unticked the UPS notification box.
I think they realize that (and mdgm-ntgr reported that specific bug to development).
But of course it would be good to resolve the underlying UPS issues too, so it's unfortunate that Netgear can't reproduce them. You could possibly PM Amidala and offer remote access to your NAS so they can troubleshoot it on your system.
- SandsharkApr 11, 2018Sensei
The NUT UPS compatibility list does not list the 5S, though it does list the 5SC and 5P. Whether that's an oversight or intentional, I cannot say. But I can't find any compatibility complaints (save yours) on public forums within the past 4 years. My 5P works quite well, but I believe it does have quite a different interface.
- bobba84Apr 11, 2018Luminary
Thanks for your help guys.
I actually have another thread relating to the original problem, here
but, it's been over a year without any resolution. As the UPS is working okay and I know it shuts the NAS down safely when it's battery gets low, it isn't of high importance to me anymore. I just want not to get 2-4 emails every day about it :)
I appreciate all feedback! :)
- mdgm-ntgrJun 15, 2018NETGEAR Employee Retired
You can create an email filter to filter out those emails. That's a workaround that you could use for now.
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