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DLinMA's avatar
DLinMA
Aspirant
Nov 10, 2020

Not all shares being shown

We are able to map 2 drive letters from Windows 10 to the NAS (U: and W:). When I log into the NAS server as Administrator and open Shares > Shares Listing I see only share listed, not two.  I have more shares I want to add but am hesitant because if there is a break, I don't want to lose data.  What can I do to see all of the shares through the ReadyNAS interface?  (Firmware: RAIDiator 4.2.31)

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  • I have exactly the same problem. Anyone got a suggestion? This is quiet a common issue , please suggest me if you find any solution for it .

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    DLinMA wrote:

    We are able to map 2 drive letters from Windows 10 to the NAS (U: and W:).

    Please give us more info on what you are mapping - ideally the two UNCs.

     

    There are a couple of possibilities here

    • you might be mapping both the C volume and the share
    • you might be mapping a private home folder (which isn't in the share list)
    • you might be mapping two subfolders of the workgroup share.

    Did you create two (or more) shares?

     


    DLinMA wrote:

    I don't want to lose data.  


    That suggests that you don't have a backup.  RAID isn't enough to keep your data safe; so I do recommend putting a backup plan in place for the NAS

     

    • DLinMA's avatar
      DLinMA
      Aspirant

      U: \\192.168.1.2\natalie

      W: \\192.168.1.2\Workgroup

      The folder Natalie is not in the Workgroup folders.

      I have not created any more shares in fear of possibly losing an existing share and data.

         Although we do have one backup (which has problems with MAC files), I want to have another backup - just in case.

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        DLinMA wrote:

        U: \\192.168.1.2\natalie

        W: \\192.168.1.2\Workgroup

        The folder Natalie is not in the Workgroup folders.


        Is there a user account on the NAS for Natalie?  If so, this is a private "home" folder, and not a share (and it isn't shown on the share list).

         

        One thing you can do to test this theory is to run CMD on the PC and enter

        net use * /delete /y
        net use u: \\192.168.1.2\C /user:admin nas-admin-password

        using the real admin password of course.  Note this will fail if you are still using the default admin password (netgear1)  So you'd need to change the password first.

         

        The first command terminates the existing SMB sessions (so it will unmap U and W).  You need to run it in order to use the admin credentials in the second command. The second command maps the full C volume fo drive letter U.  You should see a "Home" folder in the root of U.  If the Natalie folder is a subfolder of Home, then it is a private home folder.

         

        If this is the case (likely it is), then the next question is whether you actually want to use the home folder feature of the NAS.  As you can see, there are some disadvantages - the folders aren't very visible, and they are harder to restore from backup than normal shares.  Personally I turn the feature off, and just use public shares.

         

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