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Forum Discussion
Ozchap
Sep 10, 2016Aspirant
OSStatus error 5
Hi community
Keep getting this error 'OSStatus error 5' when trying to log in from my wife's macbook air. Have no issue with iMac desktop & our son's macbook pro.
Want to backup her macbook air onto the ReadyNAS (2 x 3TB) using 'Time Machine' on her mac but cant log in.
Only error I can see in forum online relates to 'error 2' which is unrelated to our problem.
Thanks for any advice.
6 Replies
Replies have been turned off for this discussion
- JennCNETGEAR Employee Retired
Hello Ozchap,
It must have nothing to do with ReadyNAS system you have. Can you post screenshot?
Welcome to the community!
Regards,
- OzchapAspirant
Thanks for your reply JennC
I would agree with you as it seems the 2011 MacBook Air is not accessing the ReadyNAS properly for Timemachine to work.
Please refer to the attached screenshot as requested.
1 - error message
2 - Finder directory (displays ReadyNas properly which can be accessed ok) HO-3TB-MA (AFP) for Mac. Files can be read & written to
3 - Timemachine does not display the drive it only refers to HO-3TB-MA without the (AFP) directory which is what is needed for the Mac.
Seems to me like I might need to contact AppleCare for support on this if there is an easy way otherwise I'll have to use another external drive.
- JennCNETGEAR Employee Retired
Hello Ozchap,
Can it access the NAS shares via SMB and/or AFP? Also, please make sure the MacBook is connected to the same network where the NAS is.
Regards,
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