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lvr1234's avatar
lvr1234
Aspirant
Oct 28, 2018

RN102 Win7 mounted drives are erratically available

Since this morning rhe mounted drives to my ReadyNas are once available once not.

I've been able to create a file. To list files.

 

All the files are available though the admin webpanel.

I restarted both my computer and my NAS. To no avail.

 

Working with 6.9.4 Hotfix 1, since 22/oct/18

 

In the log, I spotted regular timeout issues since this morning:

kernel: INFO: task smbd:3606 blocked for more than 200 seconds.

 

Any idea of how to solve this ?

 

Regards,

 

Laurent

12 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi lvr1234

     

    Welcome to the Community!

     

    Have you downloaded the full logs? Were you able to check the status of the NAS on RAIDar?

     

    You might want to check logs to see if there are failing drives. You can check smart_history.log, volume.log, disk_info.log. You may want to provide me a copy of the downloaded logs by providing me a download link. You can PM me the link.

     

    Hope this helps!

     

     

    Regards

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      You might also want to try the 6.9.5 beta.

      • lvr1234's avatar
        lvr1234
        Aspirant

        Hi, Thanks for suggestions. The problem disappeared after a 2 days break, as it came, without explanation. I did nothing.

        Cheers.

        Laurent

  • I was experiencing the same exact problem on 6.9.4 Hotfix1 on my RN516.  I downgraded to 6.9.3 and the problem disappeared.

    Dec 20 07:57:03 NAS kernel: INFO: task smbd:7527 blocked for more than 200 seconds.
    Dec 20 07:57:03 NAS kernel: Tainted: P O 4.4.140.x86_64.1 #1
    Dec 20 07:57:03 NAS kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
    Dec 20 07:57:03 NAS kernel: smbd D ffff8800b482fde0 0 7527 4327 0x00000000
    Dec 20 07:57:03 NAS kernel: ffff8800b482fde0 ffff8800b8fcc680 ffff8803c8041fb0 ffff8800b8fcc680
    Dec 20 07:57:03 NAS kernel: ffff8803c8041fb4 00000000ffffffff ffff8803c8041fb8 ffff8800b482fdf0
    Dec 20 07:57:03 NAS kernel: ffffffff888e2ab0 ffff8800b482fe00 ffffffff888e2c93 ffff8800b482fe60
    Dec 20 07:57:03 NAS kernel: Call Trace:
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e2ab0>] schedule+0x69/0x7f
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e2c93>] schedule_preempt_disabled+0x9/0xb
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e3b75>] __mutex_lock_slowpath+0x98/0xf1
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e3be0>] mutex_lock+0x12/0x22
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e3be0>] ? mutex_lock+0x12/0x22
    Dec 20 07:57:03 NAS kernel: [<ffffffff881254f7>] vfs_unlink+0x54/0x166
    Dec 20 07:57:03 NAS kernel: [<ffffffff88129909>] do_unlinkat+0xf1/0x1df
    Dec 20 07:57:03 NAS kernel: [<ffffffff88129f7d>] SyS_unlink+0x11/0x13
    Dec 20 07:57:03 NAS kernel: [<ffffffff888e540a>] entry_SYSCALL_64_fastpath+0x1e/0x8e

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