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Forum Discussion
RNDP6310 stuck in "BOOT MENU"
Hi,
I've just had a user bring an RNDP6310 to me not-working. His response to my suggestion "That's OK. Just flatten it and restore the data from your backup" was the predictable "I don't have a backup" despite this not being the first time he's lost large quantities of irreplaceable video footage in this way and his protestations that I must get the data back because it's so important. :slap:
The unit powers up says "ReadyNAS" on the front panel then displays a small dot for a fraction of a second then "BOOT MENU" (The reset button isn't held in.) Pressing the backup button doesn't change the display (it stays at "BOOT MENU" rather than cycling through the options.) Powering it on with the reset button held in doesn't change the behaviour.
I've opened it up, checked all the internal cables seem to be firmly connected and reseated the RAM but there's no difference.
Has anyone seen this behaviour before please and do you have any recommendations on what I should do next?
Thanks,
Paul.
I've just had a user bring an RNDP6310 to me not-working. His response to my suggestion "That's OK. Just flatten it and restore the data from your backup" was the predictable "I don't have a backup" despite this not being the first time he's lost large quantities of irreplaceable video footage in this way and his protestations that I must get the data back because it's so important. :slap:
The unit powers up says "ReadyNAS" on the front panel then displays a small dot for a fraction of a second then "BOOT MENU" (The reset button isn't held in.) Pressing the backup button doesn't change the display (it stays at "BOOT MENU" rather than cycling through the options.) Powering it on with the reset button held in doesn't change the behaviour.
I've opened it up, checked all the internal cables seem to be firmly connected and reseated the RAM but there's no difference.
Has anyone seen this behaviour before please and do you have any recommendations on what I should do next?
Thanks,
Paul.
3 Replies
Replies have been turned off for this discussion
- Could be a problem with the reset button I guess. It could be stuck in.
- Thanks, I conducted some more tests and found the following:
I swapped the RAM between the slots and tried each of the sticks on its own in one slot. No improvement.
I removed the daughter board containing the network ports and the reset button.The unit failed to boot without the board but the symptom was different (It got stuck on "ReadyNAS" and not on "BOOT MENU")
I measured across the reset button pins and it measured 94 ohms open and 0 ohms closed. 94 seems quite low but I don't know what other components are across the circuit.
I'm building a console cable now to see if there's any meaningful output when it gets stuck. - The boot output on the console is as follows but I'm seeing some variation in which drives are detected.
AMIBIOS(C)2006 American Megatrends, Inc.
10/03/2008 FLAME6-MB V1.6
Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz
Speed : 1.80 GHz
Press DEL to run Setup (F4 on Remote Keyboard)
Press F11 for BBS POPUP (F3 on Remote Keyboard)
The MCH is operating with DDR2 800/CL5/Trcd5/Trp5/Tras18
Initializing USB Controllers .. Done.
4095MB OK
USB Device(s): 1 Storage Device
Auto-Detecting AHCI PORT 0.. Auto-Detecting AHCI PORT 0..Not Detected
Auto-Detecting AHCI PORT 1..IDE Hard Disk
Auto-Detecting AHCI PORT 2..IDE Hard Disk
Auto-Detecting AHCI PORT 3..IDE Hard Disk
Auto-Detecting SUNG HD103UJ 1AA01113
SYSLINUX 3.31 Wed Nov 12 16:52:08 PST 2008
Copyright (C) 1994-2005 H. Peter Anvin
Debug Serial Port Enabled
Normal
FactoryDefault
OSReinstall
TechSupport
SkipVolCheck
MemoryTest
TestDisks
Loading aborted.
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