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Madaxus's avatar
Madaxus
Aspirant
Jun 24, 2018
Solved

Ready NAS Duo v2 - dont see model and firmware in RAIDair

Hello,

I have huge problem with my ReadyNAS Duo v2. Everytime when i turn it on everything looks fine, but when i try to find it in my network by using RAIDar it is visable without and model and firmware. When i trying to get to admin page it shows me error (cant find the page). Both disks are tested and formated (PC shows both disk status as GOOD).

 

I was trying connect my NAS directly to my PC ( i set subnet 192.168.168.168) and the situation repeated. It looks like there is no firmware at all... My NAS was unused for about a year, before everything was alright.

 

I was also trying OS reinstall with USB Recovery Tool but it fails too.

Someone have any suggestions? I will be greatful for your support.

Product number: RND2000-200EUS

 

Screen in the attachement

  • That screenshot shows “No Disks Detected”. If the disks are fine that suggests a hardware issue with the chassis, not a problem on the internal flash.

    It’s normal for it to not show the model when in the “No Disks Detected” error state.

4 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    That screenshot shows “No Disks Detected”. If the disks are fine that suggests a hardware issue with the chassis, not a problem on the internal flash.

    It’s normal for it to not show the model when in the “No Disks Detected” error state.
    • Madaxus's avatar
      Madaxus
      Aspirant

      Hello mdgm,

       

      Thank you for your answer. I was almost 100% sure it does not depends on disks hmm... I will try with two new disks today evening and check it again. 

      • Madaxus's avatar
        Madaxus
        Aspirant

        That was exacly HDDs. I was sure that the system files arent located on HDDs. I guess its solved, with new hdds everything works fine :)

         

        Thanks again for your support.

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