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ReadyNAS 104 - 3EP943E6002F4 - Cannot set file access. Check if specified user or group exists...
The unit is setup with local accounts. Adding/Changing permissions have worked fine historically. Last week the firmware was upgraded to 6.7.4 and there were no issues including permissions until yesterday. 3 users who had RW access to a share lost write ability despite the permissions being RW. The unit has beeen rebooted and now permissions cannot be set for anyone, new or existing.
Error below is the message I receive if trying to change permissions from the shares settings page.
Cannot set file access. Check if specified user or group exists, or if another file access change is already in progress.<br />facl_change fail uid=107 gid=600
Code: 1007130001
Datetime: 08:02:33 06/14/2017
Hi again,
Well so the SMB access it totally open to anyone. That is fine I guess. You are then limiting permissions based on file permissions. There is nothing wrong with that, but I would not recommend doing that when only using Local Users and not AD. Reason being that file permissions from the GUI can be fiddly at times. Normally, it is sufficient to restrict access on the network level (SMB Permissions) in setups that don't involve larger scale solutions (such as AD integrated storage devices).
Network permissions is just easier to manage from the GUI.
Anyhow, if you want everyone to gain access again you can make the change from the command line quite quickly (login over SSH). I am not sure why the reset of file permissions does not work from the GUI. Anyhow, here is how you can reset access to everyone on those 3 share.
cd /data
chmod -R 777 Engineering
chmod -R 777 office-admin
chmod -R 777 Quality
Run these 4 commands one after another. They might take a few minutes to complete based on the amount of data in those shares. You will get the promt back when they are finished running. Basically, it will reset the file permissions back to R/W for everyone. You should then be able to restrict access via GUI afterwards (if you wish to do so). But I would suggest to use SMB permissions instead of file permissions for your setup.Any issues, let us know. Cheers
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Hello JNMWMT,
How about resetting permissions on the share and see if that makes any difference?
Welcome to the community!
Regards,
Thanks for the reply,
That was my thought as well. The 3 users who lost permissions to the share I removed thinking re-adding them would resolve the issue. However, now I cannot add any users to the permissions.
I have rebooted 3x as well. I even tried creating a group but I cannot add the group to the permissions either.
No one has any new ideas to help solve this?
Hi JNMWMT,
It sounds like the NAS has some orphan UIDs and GIDs. Do you have SSH enabled? If so, can you run this command and show the output:
ls -l /data
It is probably as simple as resetting permissions, which the GUI sometimes won't allow you to do if there are some orphan UIDs/GIDs.
Thanks
ls -l /data
total 0
drwxrwxrwx+ 1 guest guest 36 Sep 15 2015 Backup
drwxrwxrwx+ 1 guest guest 240 Jun 19 11:47 dailycommunication
drwxrwxrwx+ 1 guest guest 352 Jun 20 07:28 Database
drwxrwxrwx+ 1 guest guest 60 Nov 11 2016 designs
drwxrwx---+ 1 admin admin 1162 Apr 12 15:02 Documents
drwxrwxrwt+ 1 root root 144 Apr 12 06:59 Emails
drwxrwxr-x+ 1 Marcos users 2626 Jun 1 10:19 Engineering
drwxr-xr-x 1 admin admin 148 Apr 10 12:35 home
drwxrwxrwx+ 1 Luis admin 392 May 12 13:55 Maint
drwxrwxrwx+ 1 guest guest 110 May 5 14:02 Music
drwxrwx---+ 1 guest guest 462 Jun 14 08:05 office-admin
drwxrwxrwx+ 1 guest guest 92 Jun 7 08:52 Pictures
drwxrwxrwx+ 1 admin admin 152 Jun 13 09:37 PPAP
drwxrwxr-x+ 1 quality QA-RW 290 Jun 19 09:00 Quality
drwxrwxrwx+ 1 admin users 2140 Jun 13 12:06 Tooling
drwxrwxrwx+ 1 guest guest 36 Sep 15 2015 Videos
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