Forum Discussion

Aspirant

Oct 23, 2017

ReadyNAS 2100 will not boot

Hi.

Our ReadyNas 2100 is not accessible on the network after bootup. We followed the process to reinstall the OS as per the instructions in the following link https://kb.netgear.com/24872/How-do-I-access-the-boot-menu-on-my-ReadyNAS-1500-2100 , however the Boot menu is not accessible to allows us the selection of the OS re-install. Please help.

Thanks and regards

Anthony.

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11 Replies

StephenB
Guru - Experienced User
Oct 23, 2017
Does it respond to ping?

Did you try using RAIDar to check the status? https://kb.netgear.com/20684/ReadyNAS-Downloads
- hysten
  Aspirant
  Oct 23, 2017
  Hi. No it does jot respond to ping, albeit the NIC cards both light and blink. RAIDar does not find it in the network.
  
  Thanks.
  - StephenB
    Guru - Experienced User
    Oct 23, 2017
    Ok. Try powering down, then remove the disks (labeling by slot). Then power up again, and see if RAIDar finds it. It should discover it, and report a "no disks" status. Replace the disks with the NAS powered down.
    
    This will tell you if the issue is with the disks or the chassis.