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Forum Discussion
DjGeNeSiS
Jan 11, 2016Aspirant
ReadyNAS Duo V2 Bad Disks Detected
Hello All, I purchased a used ReadyNAS Duo V2 (yes, it's a V2 I checked) and I am trying to set it up. I am using the unit with just a single 2Tb drive for now. I deleted the Volume from win...
DjGeNeSiS
Jan 12, 2016Aspirant
I checked. It is supported..

StephenB
Jan 12, 2016Guru - Experienced User
DjGeNeSiS wrote:
I checked. It is supported..
Yes it is.
How old is the drive? There are some old references here about firmware updates being needed on these spinpoint drives. There's not much specific, but you might check out the seagate site and see if you can find any updates (seagate purchased samsung's mechanical drive business in 2011).
Here's the situation as I see it:
You have a NAS which might or might not work, and you are trying to bring it up. Either the NAS is defective, the drive is defective, or there is a compatibility issue with the drive.
You've already done some drive tests, so I thnk the main thing is to rule out the NAS. Do you have some other disk drive you can test with? The NAS will format it, so it needs to be a spare.
I think you also will need to try the vendor diagnostics for the drive. If the diag includes a destructive test to zero the drive, use it in addition to non-destructive long test.
- JennCJan 12, 2016NETGEAR Employee Retired
Hello DjGeNeSiS,
Welcome to the community!
Since you format the disk on a PC and it does work, insert it back to the NAS then factory reset to let the NAs format it to the NAS' file system format. If same problem, use another bay of the NAS. If same error reports, most probably pre-owned NAS you bought it faulty.
Regards,
- DjGeNeSiSJan 12, 2016AspirantThanks for the reply, I already did the factory reset with the drive in both bays (see my original post). Is there any way to use an external piece of software to format the drive into the NAS' file system?
- StephenBJan 12, 2016Guru - Experienced User
DjGeNeSiS wrote:
Is there any way to use an external piece of software to format the drive into the NAS' file system?No, and that wouldn't work anyway. The NAS also needs to install its OS onto the drive as well.
DjGeNeSiS wrote:
Thanks for the reply, I already did the factory reset with the drive in both bays (see my original post).Yes, I know. And you got bad disk as a result. The reset initializes the disk, and installs the NAS operating system onto the drive (as well as creating the data partition and volume). It doesn't change anything in the NAS chassis itself. After you insert a different disk set, then the reset needs to be done again.
All I was meaning to say in my reply is that the reset/factory install should happen automatically when unformatted disks are detected - there no need to initiate it manually from the boot menu.
It will take a bit, and the NAS might not be responding during part of the process.
- DjGeNeSiSJan 12, 2016Aspirant
I have an older 0.5TB WD5000AAJS that I can empty and will try again this afternoon.
Just to be 100% sure that I will do this right and exclude ANY user f*ck up that might obscure the results this is what I will do:
1) I will connect the drive to an external case and format it in windows.
2) I will then delete the drive volume from windows "Disk Management"
3) I will start the NAS holding the backup button and when I enter the boot menu, I will use the "backup" button to select the "Bay 1 LED on ONLY" configuration, this is Factory reset.
4) I will then wait for the NAS to start, and open RAIDar to see what it says.
"How old is the drive? There are some old references here about firmware updates being needed on these spinpoint drives. There's not much specific, but you might check out the seagate site and see if you can find any updates (seagate purchased samsung's mechanical drive business in 2011)."
I will try to look into that. Only problem is that Samsung's diagnotic tools point to dead links :(
I downloaded SeaTools for windows and I am running the long fix utility.
I will try to upgrade the firmware for my Samsung drive and then try again.
Is it normal that the unit does not switch off with the power button ?
Is it also normal that I can't even log into the admin page even without any drives in the bay?
- StephenBJan 12, 2016Guru - Experienced User
DjGeNeSiS wrote:
I have an older 0.5TB WD5000AAJS that I can empty and will try again this afternoon.
Just to be 100% sure that I will do this right and exclude ANY user f*ck up that might obscure the results this is what I will do:
1) I will connect the drive to an external case and format it in windows.
2) I will then delete the drive volume from windows "Disk Management"
3) I will start the NAS holding the backup button and when I enter the boot menu, I will use the "backup" button to select the "Bay 1 LED on ONLY" configuration, this is Factory reset.
4) I will then wait for the NAS to start, and open RAIDar to see what it says.
You don't actually need to format the drive, you can delete the volume even if Windows doesn't recognize the format. Though formatting doesn't hurt either.
Also, if the drive is unformatted, all you really need to do is put it into the NAS and power it up. Since the disk is blank, the NAS automatically begins a fresh factory install.
- DjGeNeSiSJan 12, 2016AspirantThanks, I will try that and post back!
How about these?
Is it normal that the unit does not switch off with the power button ?
Is it also normal that I can't even log into the admin page even without any drives in the bay?
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