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Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating

IanSav
Apprentice

ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating

ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 has stopped updating the AntiVirus software.  I am being sent the following Email messages from the NAS:

 

Antivirus scanner definition file update failed due to download failure. Check your Internet connection.

This is not an internet connectivity issue but more that the ClamAV software on the NAS is out of date and is being blocked, by ClamAV, from fetching updates.

 

I have read elsewhere here that OS version 6.10.6 has been released to address this issue.  My question is when will this update be made available for normal online update for the ReadyNAS Pro 6?

 

Model: RNDP6000-200 (ReadyNAS Pro 6)|ReadyNAS® Pro 6 System Diskless|EOL
Message 1 of 6

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StephenB
Guru

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating


@IanSav wrote:

Does it support this model of ReadyNAS (it is not in the list of supported devices).

 


Netgear doesn't support OS-6 on your Pro 6 at all.  You should have been aware of that when you converted it from 4.2.x. However, OS-6 (and this release) will work on the Pro-6.  FWIW, my own Pro 6 is converted.

 

BTW, if you are using the stock memory (1 GB) on your Pro-6, then I suggest that you upgrade it to 2 GB (or perhaps 4).  This is easy to do, and inexpensive.  Some folks have run into out-of-memory conditions (typically crashes) with the stock memory.

 


@IanSav wrote:

My belief was that the code would become an online update when it was fully tested and ready for production use.

 


This isn't beta, Netgear has released it for production. But Netgear always releases firmware for manual installation first, and then afterwards puts it on the update servers (generally one to two weeks later).

 

If you are willing to wait, then just check every day or so.  But if the AV is important to you, you can manually install it.

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Message 4 of 6

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StephenB
Guru

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating


@IanSav wrote:

My question is when will this update be made available for normal online update for the ReadyNAS Pro 6?

 


Hard to say.  If this is important for you, just install the x86 img file manually from https://kb.netgear.com/000064345/ReadyNAS-OS-6-Software-Version-6-10-6.

Message 2 of 6
IanSav
Apprentice

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating

Is that code production ready?  Does it support this model of ReadyNAS (it is not in the list of supported devices).

 

My belief was that the code would become an online update when it was fully tested and ready for production use.

 

Message 3 of 6
StephenB
Guru

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating


@IanSav wrote:

Does it support this model of ReadyNAS (it is not in the list of supported devices).

 


Netgear doesn't support OS-6 on your Pro 6 at all.  You should have been aware of that when you converted it from 4.2.x. However, OS-6 (and this release) will work on the Pro-6.  FWIW, my own Pro 6 is converted.

 

BTW, if you are using the stock memory (1 GB) on your Pro-6, then I suggest that you upgrade it to 2 GB (or perhaps 4).  This is easy to do, and inexpensive.  Some folks have run into out-of-memory conditions (typically crashes) with the stock memory.

 


@IanSav wrote:

My belief was that the code would become an online update when it was fully tested and ready for production use.

 


This isn't beta, Netgear has released it for production. But Netgear always releases firmware for manual installation first, and then afterwards puts it on the update servers (generally one to two weeks later).

 

If you are willing to wait, then just check every day or so.  But if the AV is important to you, you can manually install it.

Message 4 of 6
IanSav
Apprentice

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating

Thanks for the extra information.

 

I have been checking for updates but none were shown.  I had expected the update to be shortly after the code was posted, I will give it a bit more time.  If there is nothing in another week or so I will go for the manual update.

 

Thanks for the personal reassurance of the update on your own ReadyNAS Pro 6.

 

My ReadyNAS Pro 6 has 4GB of RAM.  😉 

 

Message 5 of 6
IanSav
Apprentice

Re: ReadyNAS Pro 6 running OS 6.10.5 Hotfix 1 - AntiVirus not updating

The online update appeared yesterday.  AntiVirus updated successfully.

 

Message 6 of 6
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