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I have an RNDP600U that appears to have a failed motherboard. The device front lights turn on, fans spin, READYNAS is displayed on the front screen, but it never seems to boot past that. There is no network link light, and after connecting to the console port and motherboard VGA port, I get no output. I have replaced the power supply and continue with the same indications.
The procedure @mdgm is pertaining to is for Data migration to OS 6 which you can get here. This procedure might require Data Recovery contract and Support intervention.
But since you purchased the same unit, your disks provided that they are fine would boot normally with it since they have the same architecture and OS.
We would advised still to initialize setup on the RNDP6000U and update it first before inserting the disks from your older unit,
The procedure @mdgm is pertaining to is for Data migration to OS 6 which you can get here. This procedure might require Data Recovery contract and Support intervention.
But since you purchased the same unit, your disks provided that they are fine would boot normally with it since they have the same architecture and OS.
We would advised still to initialize setup on the RNDP6000U and update it first before inserting the disks from your older unit,
update it first before inserting the disks from your older unit,
Yes, you should update the firmware before inserting your disks. You do that by doing a factory install with a single scratch disk (not part of your array). Then update the firmware to whatever was on your original NAS. If you aren't sure, then update it to 4.2.31. Note that the scratch disk will be formated, so anything on it will be lost.
There are two reasons for doing this:
It confirms that the replacement NAS is working ok, which minimizes any chance of damage to your array.
If the firmware in the NAS flash memory doesn't match what's on your disks, then the NAS will attempt to install whatever firmware it has onto your disks. While that generally works, it doesn't always (particularly if the replacement has very old firmware). It's best to avoid that risk.
I received another ultra 6 plus from ebay, put in a single temporary drive, factory reset it, updated the firmware, then put in all 6 disks from my original unit and my iscis luns were available and online.
