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strig

Tutor

Jul 17, 2018

Significant performance issues with RN214 since firmware upgrade

Model: RN214

Firware: 6.9.3

OS: Used with both Windows and MAC OSX

Config: 4 disks (2 x 3TB + 2 x 4TB) RAIDed to give total of 7TB

Details: I am having significant performance issues with my READYNAS 214 and I believe it started with the most recent firmware upgrade to 6.9.3. It sits on a Gigabit switch on a Gigabit network and prior to the upgrade I was getting significant speeds - I can't remember exactly but much much faster - certainly fast enough to stream full HD video to my video player in the lounge which is no longer possible. I have used the NAS performance tester tool 1.7 and it is showing a speed of approx 0.7MB per sec..

I have tried restarting the ReadyNAS, router, switch etc. with no joy. The RN was about 80% full so I ditched a load of files no longer required and it is now about 50% full but the performance issues remain. It is slow from both my MAC and my Windows laptop and slow using either SMB or AFP.

Does anybody have any bright ideas as to how I can resolve this - I'm really not sure how to move forwards on this one.

Thanks

Russ

Performance

16 Replies

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StephenB
Guru - Experienced User
Jul 17, 2018
Have you looked at the ethernet stats in the log file zip (network_settings.log)?

Are you using link aggregation? If so, which mode?

strig wrote:

Config: 4 disks (2 x 3TB + 2 x 4TB) RAIDed to give total of 7TB

XRAID would give 10 TB. What RAID mode are you using?
- strig
  Tutor
  Jul 17, 2018
  Thanks for the response - the network settings file is attached. There does seem to be quite a lot of dropped RX packets on the Ethernet. It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
  
  Russ
  network_settings.pdf37 KB
  - StephenB
    Guru - Experienced User
    Jul 18, 2018
    strig wrote:
    
    It is using X-RAID although it set itself up with 2 RAID groups so 6.34TB maximum is configured
    
    XRAID would have two RAID groups, but would still would give a 10 TB volume. One RAID group would be 4x3TB RAID-5 (9 TB), the second would be 2x1TB RAID-1.
    
    So if you are only seeing 7 TB with XRAID, then something must have gone wrong with the expansion. Two FlexRAID RAID-1 volumes would give you a total of 7 TB.
    
    strig wrote:
    
    here does seem to be quite a lot of dropped RX packets on the Ethernet.
    
    Yes. I suggest
    
    trying a different ethernet cable
    
    trying the other NIC port on the NAS
    
    trying another switch port on the switch or router.