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Forum Discussion

slotmachine's avatar
Sep 12, 2016

usb HDDs not detected on rear ports

running 6.5.1 firmware

 

plugging in usb drives to front port works fine, plugging in to rear they are never detected. have tried 2 different seagate drives (externally powered) and a hitachi usb powered drive

 

logs show they nas knows something is connected, but not showing up in GUI

 

usb device log

 

1-0:1.0
2-0:1.0
3-0:1.0
3-2 product=Touro Mobile 3.0 idProduct=1020 idVendor=4971 devnum=2 speed=5000
3-2:1.0

 

usb storage log

 

*** Connected devices ***
/dev/disk/external/3:4:HGST_HTS545050A7E380:TEK55C4FG2WA4S:5000:976773168 -> ../../sdb

4 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    What about on 6.5.2?

     

    Does your USB disk have its own power supply?

    • slotmachine's avatar
      slotmachine
      Tutor

      I think the nas says firmware is up to date, will check when I am home.

       

      The two seagate drives I have tried have external power supplies.

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