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NickM41's avatar
NickM41
Aspirant
Mar 31, 2016

Cant access readyNAS Admin after 6.4.2 Update

Hi Guys

 

I am noob to all this so please go easy on me!

 

Last night I updated my NAS  firmware from 6.4.1 to 6.4.2 and this morning I cant access the nas admin page (the only way i can get to the admin page is to turn off the nas and reboot but it only works once). I managed to revert the firmware to 6.4.1 but i am still having the same problems if I try to go to the admin screen i get an error page saying that the 'READYNAS dns servers could not be found'.

 

This is irritaiting as I cant watch anything on plex now as it wont pick up the NAS as a server. 

 

Any help would be great!

 

Thanks

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    How are you trying to reach the admin screen?  From your browser (using https://nasipaddress/admin)?

     

    Did you have the antivirus service enabled on the NAS?

    • NickM41's avatar
      NickM41
      Aspirant

      Hi mate

       

      Yeah i am using the browser to try and access the admin page. Secondly the antivirus is turned off.

       

      Cheers

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi NickM41,

         

        Welcome to the community!

         

        Have you tried using http://nasipaddress/admin instead? With its current state, do you still have access to the files? If not, boot the device in volume read-only mode, backup your data and download the device logs.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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