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Edward1960's avatar
Edward1960
Aspirant
Apr 20, 2016
Solved

Please help me my ReadyNAs NV+ v2 does Factory Reset on every boot completing erase does not unlock

Please help me my ReadyNAs NV+ v2  does Factory Reset on every boot completing erase does not unlock

Kind Regards Edward

4 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Edward1960,

     

    Welcome to the community!

     

    This looks bad, I suggest you contact support center to check the warranty.

     

    Regards,

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Sounds like you've run into the known issue where the disks can become locked when you abort a secure erase, but running a complete secure erase should have unlocked them.

    I have sent you a PM.

    • Edward1960's avatar
      Edward1960
      Aspirant

      Thanks you so much for youre help :-)

      Kind regards Edward

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