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Forum Discussion
Edward1960
Apr 20, 2016Aspirant
Please help me my ReadyNAs NV+ v2 does Factory Reset on every boot completing erase does not unlock
Please help me my ReadyNAs NV+ v2 does Factory Reset on every boot completing erase does not unlock
Kind Regards Edward
Thanks you so much for youre help :-)
Kind regards Edward
4 Replies
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- JennCNETGEAR Employee Retired
Hello Edward1960,
Welcome to the community!
This looks bad, I suggest you contact support center to check the warranty.
Regards,
- mdgm-ntgrNETGEAR Employee Retired
Sounds like you've run into the known issue where the disks can become locked when you abort a secure erase, but running a complete secure erase should have unlocked them.
I have sent you a PM.- Edward1960Aspirant
Thanks you so much for youre help :-)
Kind regards Edward
- mdgm-ntgrNETGEAR Employee Retired
Rebooting. Should now be fixed.
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