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Forum Discussion
Rsync broken since 6.7.1 & 6.7.3
The 3100 only received Notification to upgrade to 6.7.1. Since then backing up using rsync sometimes fails within a minute. The Pro received a notification to upgrade to 6.7.3 - not 6.7.1. Sinc...
Thanks for responding.
The settings haven't been changed - they were working for months / years OK
Log reports job completed successfully.
Email shows only data structure:
Successfully completed backup job Pro Daily Data. -------- Backup Job Information -------- Backup Job Name: Pro Daily Data Backup Job Type: Full Protocol: rsync Backup Source: [volume:data]/ Backup Destination: [remote:rsync]/192.168.1.8::USB_HDD_1 Backup Start Time: Tue May 30 2017 8:15:19 Backup Finish Time: Tue May 30 2017 8:15:19 Backup Status: Success -------- Backup Job Log -------- sending incremental file list data/ data/copies_of_usb/ data/database/ data/documents/ data/filing_cabinet/ data/financial/ data/howtos/ data/software/ sent 441 bytes received 56 bytes 994.00 bytes/sec total size is 0 speedup is 0.00
and looking at the backup only shows empty folders.
Each day is a full backup onto an empty drive.
Can you send me your logs (see the Sending Logs link in my sig)?
The last firmware we updated rsync was 6.4.1, I think.
Support has let me know there's been another report of this issue and that they've reproduced it.
Yes this is the exact same issue that I'm having
what did support say can we expect a fix anytime soon
Thanks mdgm,
I thought I was going out of my mind :-)
It was working fine after 6.4.1. - broke after the recent updates.
Logs sent.
Did they indicate a 'fix' time given backing up is critical?
I saw this too. I back up a 314 to an Ultra 4. After 6.7.1, rsync stopped working on a backup job that had always worked just fine. Exact same log types.
I'm waiting for my 314 (a new one, after this error borked my old one) to finish a data scrub before trying the backup job again.
Support reproduced the issue only about a week ago.
The issue has to be verified again, the root cause identified, a fix prepared and QA tested.
Firmware updates tend to have multiple changes. So it can take some time before we have a sufficient quantity of fixes and other improvements to justify a firmware release.
I would appreciate that answer if this wasent about backups. Because it's about backups one of the most important parts of owning computer systems if you have a fix you should push the update ASAP not when there's a bundle of fixes
anything pertaining to backups should be a problem of the maximum urgency and shouldn't be broken in the first place
any other bug is acceptable apart from things that impede data access or security of said data
in my opinion
thanks for the update tho mdgm
I must agree with this.
Please could we have an rsync specific fix rather than a bundle of other changes (unless, of course, they are required for rsync)?
Could support instruct a non-destructive way of downgradinfg to 6.7.1 or the one before?
David
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