2500 Extender will not connect

Question

My 2500 extender suddenly stopped working today and would not reconnect. With the guidance of a Verizon tech support person, I did power recyclings and a factory reset on both it and my Verizon Gateway router and used the Netgear Genie repeatedly, but it would not connect to the router.

I will appreciate any suggestions. Using the Netgear paid support would cost as much as buying a new extender.

DarrenM · Answer

Hello DavidMZ

&nbsp;

Make sure your router is using WPA2 security type you may also want to change the wireless channel on the router. You could also try to use WPS to attach the extender.

&nbsp;

DarrenM

DavidMZ · Answer

Thanks Darren, I tried the first and third and will try the second.

Forum Discussion

2500 Extender will not connect

2 Replies