× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

CANNOT LOG INTO ex6100 extender

smithassoc1
Aspirant

CANNOT LOG INTO ex6100 extender

Hi,Can somebody PLEASE Help

I received a email from Netgear about a update for Ex6100

a Couple of Problems,I had this Extender sey up prior to the NBN & when it went on,it changed the IP address to the EX6100

I cannot Log into it

www.mywifiext.net does not work & does NOTHING after entering in new information

On my wnetwork watcher

Ithe Ex6100 shows up & it has a IP address,Mac Address but not Network adaptor

The Email Address I used approx when I set it up in January 2017 is Not longer in existance to a extremely high Volume of Sex emails per day & I changed tat email address

HOW CAN I Log into it

Thanking you

Darryl.Smith.

Message 1 of 12

Accepted Solutions
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

After getting help from a service organisation from experts from India yesterday,they came into my Computer & went into my Netgear Genie

 & opened the Ip Address of my Extender & once it opened,(very Slow) I logged in under my email address & the Password was password which enabled me to log in & update the Extender & make any Changes within the Extender(like changing the Email address(if you have others) & also to Change the password to what every you want

I hope that Helps

Darryl

View solution in original post

Model: EX6100|AC750 WiFi Range Extender
Message 12 of 12

All Replies
Christian_R
NETGEAR Employee Retired

Re: CANNOT LOG INTO ex6100 extender

Hello smithassoc1 - Would you mind clarifying what issue occurs when you go to www.mywifiext.net. Have you tried logging into www.mywifiext.net using the default credentials? 

 

Username: admin

Password: password

 

~Christian 

Message 2 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi Christain,

when I log into www.mywifiext.net

It comes up with what you expect & I feed all the information required & next & then it throws back to the start again

I have tried approx 10 times & each time it does exactly the same

If I scan my IP addresses,Ex6100 is listed

Model: EX6100|AC750 WiFi Range Extender
Message 3 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi Christain,I just tied to access www.mywifiext.net & this time it comes up with that you are not connected to your Extender's  WIFI Network

Thanks

Darryl.Smith.

Model: EX6100|AC750 WiFi Range Extender
Message 4 of 12
Christian_R
NETGEAR Employee Retired

Re: CANNOT LOG INTO ex6100 extender

Hi smithassoc1 - You can try factory resetting the extender by pressing on the small black button with a pin. After doing so, connect to the "NETGEAR_EXT" wifi network, browse to www.mywifiext.net again using the default credentials I mentioned earlier, and run through the setup instructions. 

 

Please provide an update with the outcome. 

 

~Christian 

Message 5 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi Christain

I cannot Log in at all even by Default,which does not exist,YES I have Reset the EX6100 by Inserting a Paper Clip into reset & it Does not Help at all

BUT I can see my Ex6100 when I do a IP Scan

Message 6 of 12
Christian_R
NETGEAR Employee Retired

Re: CANNOT LOG INTO ex6100 extender

Hi smithassoc1, 


Would you mind providing the error that occurs when you attempt to login to www.mywifiext.net using the default credentials. 


~Christian 

Message 7 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi Christain,

Thank you for your kind assistance

I attach a copy of my IP addresses(with most crossed out for Privacy)

I also attach a copy of when I try to log into mywifi extender

In the off chance I can go to set up,I feed in all the information that is required & then accept & then it throws me back to the Start again,I have try this at least 10 times & I had a Computer Tech here last week & explained my problem & he tried,but came up with the same

The Extender Ex6100 is working,as I can receive Wifi through out the House

The Wifi is Broadcom_4888,Broadcom_4888_2GXT & Broadcom_4888_5GXT

as This Program will only allow me to upload 1 file at a time,I will send 2 emails (No 2)

Thanks

Darryl.Smith.

Model: EX6100|AC750 WiFi Range Extender
Message 8 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi Christain,

Email No 2

Model: EX6100|AC750 WiFi Range Extender
Message 9 of 12
Christian_R
NETGEAR Employee Retired

Re: CANNOT LOG INTO ex6100 extender

Hi Darryl - I have sent you a message. Please check your inbox.

 

~Christian 

Message 10 of 12
escobo
Aspirant

Re: CANNOT LOG INTO ex6100 extender

Hi, I am having the exact same problem.  Where you able to get a solution?

Message 11 of 12
smithassoc1
Aspirant

Re: CANNOT LOG INTO ex6100 extender

After getting help from a service organisation from experts from India yesterday,they came into my Computer & went into my Netgear Genie

 & opened the Ip Address of my Extender & once it opened,(very Slow) I logged in under my email address & the Password was password which enabled me to log in & update the Extender & make any Changes within the Extender(like changing the Email address(if you have others) & also to Change the password to what every you want

I hope that Helps

Darryl

Model: EX6100|AC750 WiFi Range Extender
Message 12 of 12
Discussion stats
  • 11 replies
  • 6685 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7